Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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External Participants:
-
HD-Node:Spain
Description
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it
>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
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[Created via e-mail received from: Giorgio Marco Antonio <Marco.A.Giorgio@eng.it>]
Activity
Comment by marco.a.giorgio@eng.it :
Hi,
we have used Puttygen to transform the PEM into PPK.
After we have used Putty with .PPK generated
But it doesn't work.
Is the Host name(IP address)correct?
In attached the images.
----Messaggio originale----
Da: Help-Desk jira-help-desk@jira.fiware.org
Inviato: giovedì 20 aprile 2017 11:18
A: Giorgio Marco Antonio
Cc: Fucci Adamo
Oggetto: [FIWARE-JIRA] (HELP-8575) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 11:20 AM
------------------
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.
------------------------
Issue id: HELP-8575
Description:
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
You need to add a floating IP and assign that IP to any of your servers. — 192.168.xxx.xxx Is a private network and you can't address that private network from outside the private network.
Comment by marco.a.giorgio@eng.it :
Hi,
we added a floating IP and assigned to Server, but it doesn't work.
In attached the images.
Sorry, but we don't know how to continue.
----Messaggio originale----
Da: Help-Desk jira-help-desk@jira.fiware.org
Inviato: giovedì 20 aprile 2017 16:11
A: Giorgio Marco Antonio
Cc: Fucci Adamo
Oggetto: [FIWARE-JIRA] (HELP-8575) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 4:13 PM
------------------
You need to add a floating IP and assign that IP to any of your servers. — 192.168.xxx.xxx Is a private network and you can't address that private network from outside the private network.
FW External User - Today 4:05 PM
------------------
Comment by marco.a.giorgio@eng.it :
Hi,
we have used Puttygen to transform the PEM into PPK.
After we have used Putty with .PPK generated
But it doesn't work.
Is the Host name(IP address)correct?
In attached the images.
----Messaggio originale----
Da: Help-Desk jira-help-desk@jira.fiware.org
Inviato: giovedì 20 aprile 2017 11:18
A: Giorgio Marco Antonio
Cc: Fucci Adamo
Oggetto: [FIWARE-JIRA] (HELP-8575) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 11:20 AM
------------------
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.
------------------------
Issue id: HELP-8575
Description:
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
José Ignacio Carretero Guarde - Today 11:20 AM
------------------
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.
------------------------
Issue id: HELP-8575
Description:
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
The users are: centos for CentOS Instances, ubuntu for Ubuntus Instances and debian for Debian instances.
Comment by marco.a.giorgio@eng.it :
Hi Josè,
we tried ( see attached image ), but it does not work.
----Messaggio originale----
Da: Help-Desk jira-help-desk@jira.fiware.org
Inviato: venerdì 21 aprile 2017 12:35
A: Giorgio Marco Antonio
Cc: Fucci Adamo
Oggetto: [FIWARE-JIRA] (HELP-8575) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 12:37 PM
------------------
The users are: centos for CentOS Instances, ubuntu for Ubuntus Instances and debian for Debian instances.
FW External User - Yesterday 5:16 PM
------------------
Comment by marco.a.giorgio@eng.it :
Hi,
we added a floating IP and assigned to Server, but it doesn't work.
In attached the images.
Sorry, but we don't know how to continue.
----Messaggio originale----
Da: Help-Desk jira-help-desk@jira.fiware.org
Inviato: giovedì 20 aprile 2017 16:11
A: Giorgio Marco Antonio
Cc: Fucci Adamo
Oggetto: [FIWARE-JIRA] (HELP-8575) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 4:13 PM
------------------
You need to add a floating IP and assign that IP to any of your servers. — 192.168.xxx.xxx Is a private network and you can't address that private network from outside the private network.
FW External User - Today 4:05 PM
------------------
Comment by marco.a.giorgio@eng.it :
Hi,
we have used Puttygen to transform the PEM into PPK.
After we have used Putty with .PPK generated
But it doesn't work.
Is the Host name(IP address)correct?
In attached the images.
----Messaggio originale----
Da: Help-Desk jira-help-desk@jira.fiware.org
Inviato: giovedì 20 aprile 2017 11:18
A: Giorgio Marco Antonio
Cc: Fucci Adamo
Oggetto: [FIWARE-JIRA] (HELP-8575) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 11:20 AM
------------------
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.
------------------------
Issue id: HELP-8575
Description:
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
José Ignacio Carretero Guarde - Today 11:20 AM
------------------
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.
------------------------
Issue id: HELP-8575
Description:
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
José Ignacio Carretero Guarde - Yesterday 4:13 PM
------------------
You need to add a floating IP and assign that IP to any of your servers. — 192.168.xxx.xxx Is a private network and you can't address that private network from outside the private network.
FW External User - Yesterday 4:05 PM
------------------
Comment by marco.a.giorgio@eng.it :
Hi,
we have used Puttygen to transform the PEM into PPK.
After we have used Putty with .PPK generated
But it doesn't work.
Is the Host name(IP address)correct?
In attached the images.
----Messaggio originale----
Da: Help-Desk jira-help-desk@jira.fiware.org
Inviato: giovedì 20 aprile 2017 11:18
A: Giorgio Marco Antonio
Cc: Fucci Adamo
Oggetto: [FIWARE-JIRA] (HELP-8575) [Fiware-lab-help] FIWARE Lab Assistance
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
José Ignacio Carretero Guarde - Today 11:20 AM
------------------
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.
------------------------
Issue id: HELP-8575
Description:
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
José Ignacio Carretero Guarde - Yesterday 11:20 AM
------------------
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.
------------------------
Issue id: HELP-8575
Description:
Hi,
I do not know which credential (username and password) to use to authenticate (see the attached image).
May the email address (marco.a.giorgio@eng.it<marco.a.giorgio@eng.it>) be the username?
If it is so, I can't type the @ symbol.
Could you help me?
Marco Antonio Giorgio
Analista Programmatore
Direzione TELCO&MEDIA
marco.a.giorgio@eng.it<blocked::blocked::marco.a.giorgio@eng.it>
Engineering.IT spa
Via Gianturco 15 - 80142 Napoli
Tel. +39-081.61.03.327
Fax +39-081.61.03.200
www.eng.it<blocked::blocked::http://www.eng.it/>
ssh using a .pem file is mandatory. There is no password for any user, so, you can't login using the console.