Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-8559

[Fiware-lab-help] FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello, I have created an instance like this
      [image: Inline image 2]

      [image: Inline image 1]

      Unfortunately, I cannot connect to it, even ping fails:

      orange:ansible dao$ ping 161.106.242.35
      PING 161.106.242.35 (161.106.242.35): 56 data bytes
      Request timeout for icmp_seq 0
      Request timeout for icmp_seq 1
      Request timeout for icmp_seq 2

      What's wrong?

      Olivier Dao Hodac
      FlightWatching

      +33 6 76 81 54 11 <+33%206%2076%2081%2054%2011>

      The information in this e-mail is confidential. The contents may not be
      disclosed or used by anyone other than the addressee. Access to this e-mail
      by anyone else is not authorised.
      If you are not the intended recipient, please notify FlightWatching SAS
      immediately and delete this e-mail.
      FlightWatching SAS cannot accept any responsibility for the accuracy or
      completeness of this e-mail as it has been sent over public networks. If
      you have any concerns over the content of this message or its Accuracy or
      Integrity, please contact FlightWatching SAS immediately.

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: hodac <hodac@flightwatching.com>]

      1. image.png
        24 kB
      2. image.png
        90 kB
      3. Security Group Rule.png
        52 kB

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        11h 59m 1 Britanny Node Support 19/Apr/17 10:10 AM
        In Progress In Progress Answered Answered
        16m 25s 1 Britanny Node Support 19/Apr/17 10:27 AM
        Answered Answered Closed Closed
        5d 24m 1 Britanny Node Support 24/Apr/17 10:51 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        support-brittany Britanny Node Support made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        Hide
        fw.ext.user FW External User added a comment -

        Comment by ccmeciu@images-et-reseaux.com :
        Dear Olivier,

        To be able to ping your instance and to access via ssh you need to open these ports in Security Groups > Edit rules section (please see the Security group Rules screenshot for example).
        For info, please follow the next documentation to start and connect to an instance:
        http://fr.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357

        BR,
        Cristian CMECIU
        Fiware-Lab/ Brittany Region
        Images et Réseaux Support Engineer

        Show
        fw.ext.user FW External User added a comment - Comment by ccmeciu@images-et-reseaux.com : Dear Olivier, To be able to ping your instance and to access via ssh you need to open these ports in Security Groups > Edit rules section (please see the Security group Rules screenshot for example). For info, please follow the next documentation to start and connect to an instance: http://fr.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357 BR, Cristian CMECIU Fiware-Lab/ Brittany Region Images et Réseaux Support Engineer
        support-brittany Britanny Node Support made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        support-brittany Britanny Node Support made changes -
        Attachment Security Group Rule.png [ 37480 ]
        support-brittany Britanny Node Support made changes -
        Attachment Secury group rule.png [ 37479 ]
        support-brittany Britanny Node Support made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        support-brittany Britanny Node Support made changes -
        Attachment Secury group rule.png [ 37479 ]
        fla Fernando Lopez made changes -
        Assignee Britanny Node Support [ support-brittany ]
        fla Fernando Lopez made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fla Fernando Lopez made changes -
        Field Original Value New Value
        HD-Node Britanny [ 11100 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            support-brittany Britanny Node Support
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: