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  1. Help-Desk
  2. HELP-8559

[Fiware-lab-help] FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello, I have created an instance like this
          [image: Inline image 2]

          [image: Inline image 1]

          Unfortunately, I cannot connect to it, even ping fails:

          orange:ansible dao$ ping 161.106.242.35
          PING 161.106.242.35 (161.106.242.35): 56 data bytes
          Request timeout for icmp_seq 0
          Request timeout for icmp_seq 1
          Request timeout for icmp_seq 2

          What's wrong?

          Olivier Dao Hodac
          FlightWatching

          +33 6 76 81 54 11 <+33%206%2076%2081%2054%2011>

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          [Created via e-mail received from: hodac <hodac@flightwatching.com>]

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          3. Security Group Rule.png
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            Activity

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            fw.ext.user FW External User added a comment -

            Comment by ccmeciu@images-et-reseaux.com :
            Dear Olivier,

            To be able to ping your instance and to access via ssh you need to open these ports in Security Groups > Edit rules section (please see the Security group Rules screenshot for example).
            For info, please follow the next documentation to start and connect to an instance:
            http://fr.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357

            BR,
            Cristian CMECIU
            Fiware-Lab/ Brittany Region
            Images et Réseaux Support Engineer

            Show
            fw.ext.user FW External User added a comment - Comment by ccmeciu@images-et-reseaux.com : Dear Olivier, To be able to ping your instance and to access via ssh you need to open these ports in Security Groups > Edit rules section (please see the Security group Rules screenshot for example). For info, please follow the next documentation to start and connect to an instance: http://fr.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357 BR, Cristian CMECIU Fiware-Lab/ Brittany Region Images et Réseaux Support Engineer

              People

              • Assignee:
                support-brittany Britanny Node Support
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: