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  1. Help-Desk
  2. HELP-8431

FIWARE.Request.Lab.Lannion.Unable to contact FIWARE virtual machines in Lannion3 or connect to them

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear Sir/madame,

          I cannot connect with ssh to our virtual machines in Lannion3. The
          connection is timed out. The public IPs of the virtual machines are
          195.220.224.230 and 195.220.224.231.

          The virtual machines belong to project MigraineNet cloud
          (ID 9eb8b1d355084708899979a1c75139e0)

          Also, I cannot see the virtual machines in https://cloud.lab.fiware.org/
          cloud portal.

          Thank you in advance for your actions,

          Best regards,
          Ioannis Stenos

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          [Created via e-mail received from: Ioannis Stenos <istenos@wings-ict-solutions.eu>]

            Activity

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            lannionsupport Lannion Node Helpdesk added a comment -

            Hi,
            Yesterday our fiber line was cut, and the node Lannion was down from 8h30 till 16h30.
            You were informed also in a FIWARE notification mail.
            Sorry for the encountered inconvenience.

            I will close this ticket.

            BR,
            Cristian

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Hi, Yesterday our fiber line was cut, and the node Lannion was down from 8h30 till 16h30. You were informed also in a FIWARE notification mail. Sorry for the encountered inconvenience. I will close this ticket. BR, Cristian

              People

              • Assignee:
                lannionsupport Lannion Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: