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  1. Help-Desk
  2. HELP-8431

FIWARE.Request.Lab.Lannion.Unable to contact FIWARE virtual machines in Lannion3 or connect to them

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear Sir/madame,

          I cannot connect with ssh to our virtual machines in Lannion3. The
          connection is timed out. The public IPs of the virtual machines are
          195.220.224.230 and 195.220.224.231.

          The virtual machines belong to project MigraineNet cloud
          (ID 9eb8b1d355084708899979a1c75139e0)

          Also, I cannot see the virtual machines in https://cloud.lab.fiware.org/
          cloud portal.

          Thank you in advance for your actions,

          Best regards,
          Ioannis Stenos

          __________________________________________________________________________________________

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          [Created via e-mail received from: Ioannis Stenos <istenos@wings-ict-solutions.eu>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		22h 1 Lannion Node Helpdesk 24/Mar/17 9:46 AM
            In Progress In Progress Answered Answered
            		2s 1 Lannion Node Helpdesk 24/Mar/17 9:46 AM
            Answered Answered Closed Closed
            		2s 1 Lannion Node Helpdesk 24/Mar/17 9:46 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Unable to contact FIWARE virtual machines in Lannion3 or connect to them FIWARE.Request.Lab.Lannion.Unable to contact FIWARE virtual machines in Lannion3 or connect to them
            lannionsupport Lannion Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            lannionsupport Lannion Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            lannionsupport Lannion Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            Hi,
            Yesterday our fiber line was cut, and the node Lannion was down from 8h30 till 16h30.
            You were informed also in a FIWARE notification mail.
            Sorry for the encountered inconvenience.

            I will close this ticket.

            BR,
            Cristian

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Hi, Yesterday our fiber line was cut, and the node Lannion was down from 8h30 till 16h30. You were informed also in a FIWARE notification mail. Sorry for the encountered inconvenience. I will close this ticket. BR, Cristian
            fla Fernando Lopez made changes -
            Assignee Lannion Node Helpdesk [ lannionsupportteam ]
            fla Fernando Lopez made changes -
            HD-Node Lannion [ 10850 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                lannionsupport Lannion Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: