Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hello,
By mistake our floating IP has been released. We have allocated a new
IP, but its unreachable at the moment. Do we have to wait a certain
amount of time before its reachable?
Thank you
–
Julio Guillén García
Grupo de Sistemas Distribuidos
Departamento de Ingeniería Matemática e Informática
Universidad Pública de Navarra
31006 Pamplona
Campus Arrosadía
Pamplona
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[Created via e-mail received from: =?UTF-8?Q?Julio_Guill=c3=a9n?= <julio.guillen@unavarra.es>]
Activity
Comment by julio.guillen@unavarra.es :
Hello José Ignacio,
As you directly recommended in thw lab webpage, /"If you want to enjoy
Cloud environment you can ask other users to share their projects with
you using the Account Portal"./
So my question remains.
By mistake our floating IP has been released. We have allocated a new
IP, but its unreachable at the moment. Do we have to wait a certain
amount of time before its reachable?
So my question remains.Thank you in advance.
El 09/03/17 a las 17:29, Help-Desk escribió:
>
> From FIWARE JIRA - Main Help Desk ----
>
> -------------------------------------------------------------------------------
> Comments:
>
>
> José Ignacio Carretero Guarde - Today 5:28 PM
> ------------------
> Dear Julián,
>
> Your account is a basic account. You are not supposed to have any VM (you don't have any VM indeed) nor any public IPs.
>
> Regards,
> José Ignacio
>
> ------------------------
> Issue id: HELP-8375
> Description:
> Hello,
>
> By mistake our floating IP has been released. We have allocated a new
> IP, but its unreachable at the moment. Do we have to wait a certain
> amount of time before its reachable?
>
> Thank you
>
>
>
–
Julio Guillén García
Grupo de Sistemas Distribuidos
Departamento de Ingeniería Matemática e Informática
Universidad Pública de Navarra
31006 Pamplona
Campus Arrosadía
Pamplona
Comment by julio.guillen@unavarra.es :
Hello José Ignacio,
Just close the issue. I've contacted the cloud owner and he is
personally contacting support.
Thank you in advance
El 09/03/17 a las 17:29, Help-Desk escribió:
>
> From FIWARE JIRA - Main Help Desk ----
>
> -------------------------------------------------------------------------------
> Comments:
>
>
> José Ignacio Carretero Guarde - Today 5:28 PM
> ------------------
> Dear Julián,
>
> Your account is a basic account. You are not supposed to have any VM (you don't have any VM indeed) nor any public IPs.
>
> Regards,
> José Ignacio
>
> ------------------------
> Issue id: HELP-8375
> Description:
> Hello,
>
> By mistake our floating IP has been released. We have allocated a new
> IP, but its unreachable at the moment. Do we have to wait a certain
> amount of time before its reachable?
>
> Thank you
>
>
>
–
Julio Guillén García
Grupo de Sistemas Distribuidos
Departamento de Ingeniería Matemática e Informática
Universidad Pública de Navarra
31006 Pamplona
Campus Arrosadía
Pamplona
Sorry. If had known the VM with problems it would have been easier to find it. Anyway, the VM has finally its IP.
Regards,
José Ignacio.
Dear Julián,
Your account is a basic account. You are not supposed to have any VM (you don't have any VM indeed) nor any public IPs.
Regards,
José Ignacio