Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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External Participants:
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HD-Node:Mexico
Description
Dear Fiware help Contact.
I have used Fiware Lab since 4 months ago and i could to connect with a
instance without issue, but today i could not. when i tried, apper the
next issue: ssh: connect to host 207.249.127.160 port 22: Connection
timed out
i am using the Mexican node, it have any issue?
Thanks.
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[Created via e-mail received from: anibalandrade <anibalandrade@inaoep.mx>]
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 59m | 1 | Mexico Node Support | 24/Jan/17 8:17 PM | |||||
|
41d 10h 47m | 1 | Mexico Node Support | 07/Mar/17 7:05 AM |
| Fix Version/s | 2021 [ 12600 ] |
| HD-Node | Mexico [ 10848 ] |
| Summary | [Fiware-lab-help] Ssh Issue | FIWARE.Request.Lab.Ssh Issue. |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Closed [ 6 ] |
Dear user,
Please, could you send an image about your instance issues?.
Best regards
Mexico FIWARE Node
| Attachment | nova show ip 160.png [ 29244 ] | |
| Attachment | instances status.png [ 29245 ] |
Dear user,
I reviewed the status of your instances in FIWARE portal. You have 2 instances and I saw that both are running. I attached evidence. Please, could you verify in your security gruops you have enable the 22 port?
Best regards
Mexico FIWARE Node
Dear User,
Please, could you send me who is the user registered in FIWARE? Becuase the users esucar@inaoep.mx and anibalandrade@inaoep.mx were not appear as FIWARE users. This information will be useful to attend your request
Best regards.
Mexican FIWARE Node
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
Dear User,
Please, could you send me who is the user registered in FIWARE? Becuase the users esucar@inaoep.mx and anibalandrade@inaoep.mx were not appear as FIWARE users. This information will be useful to attend your request
Best regards.
Mexican FIWARE Node
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Mexico Node Support [ internetdelfuturo ] |
Dear user,
I checked your request, and I have entered without problems. Please, could you tell me if you can enter your instance?
Best regards
Mexico FIWARE Node