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  1. Help-Desk
  2. HELP-8167

FIWARE.Request.Lab.Ssh Issue.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear Fiware help Contact.

          I have used Fiware Lab since 4 months ago and i could to connect with a
          instance without issue, but today i could not. when i tried, apper the
          next issue: ssh: connect to host 207.249.127.160 port 22: Connection
          timed out

          i am using the Mexican node, it have any issue?

          Thanks.
          __________________________________________________________________________________________

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          [Created via e-mail received from: anibalandrade <anibalandrade@inaoep.mx>]

            Activity

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            internetdelfuturo Mexico Node Support added a comment -

            Dear User,

            Please, could you send me who is the user registered in FIWARE? Becuase the users esucar@inaoep.mx and anibalandrade@inaoep.mx were not appear as FIWARE users. This information will be useful to attend your request

            Best regards.

            Mexican FIWARE Node

            Show
            internetdelfuturo Mexico Node Support added a comment - Dear User, Please, could you send me who is the user registered in FIWARE? Becuase the users esucar@inaoep.mx and anibalandrade@inaoep.mx were not appear as FIWARE users. This information will be useful to attend your request Best regards. Mexican FIWARE Node
            Hide
            Permalink
            internetdelfuturo Mexico Node Support added a comment -

            Dear User,
            Please, could you send me who is the user registered in FIWARE? Becuase the users esucar@inaoep.mx and anibalandrade@inaoep.mx were not appear as FIWARE users. This information will be useful to attend your request
            Best regards.
            Mexican FIWARE Node

            Show
            internetdelfuturo Mexico Node Support added a comment - Dear User, Please, could you send me who is the user registered in FIWARE? Becuase the users esucar@inaoep.mx and anibalandrade@inaoep.mx were not appear as FIWARE users. This information will be useful to attend your request Best regards. Mexican FIWARE Node
            Hide
            Permalink
            internetdelfuturo Mexico Node Support added a comment -

            Dear user,

            I reviewed the status of your instances in FIWARE portal. You have 2 instances and I saw that both are running. I attached evidence. Please, could you verify in your security gruops you have enable the 22 port?

            Best regards

            Mexico FIWARE Node

            Show
            internetdelfuturo Mexico Node Support added a comment - Dear user, I reviewed the status of your instances in FIWARE portal. You have 2 instances and I saw that both are running. I attached evidence. Please, could you verify in your security gruops you have enable the 22 port? Best regards Mexico FIWARE Node
            Hide
            Permalink
            internetdelfuturo Mexico Node Support added a comment -

            Dear user,

            Please, could you send an image about your instance issues?.

            Best regards

            Mexico FIWARE Node

            Show
            internetdelfuturo Mexico Node Support added a comment - Dear user, Please, could you send an image about your instance issues?. Best regards Mexico FIWARE Node
            Hide
            Permalink
            internetdelfuturo Mexico Node Support added a comment -

            Dear user,

            I checked your request, and I have entered without problems. Please, could you tell me if you can enter your instance?

            Best regards

            Mexico FIWARE Node

            Show
            internetdelfuturo Mexico Node Support added a comment - Dear user, I checked your request, and I have entered without problems. Please, could you tell me if you can enter your instance? Best regards Mexico FIWARE Node

              People

              • Assignee:
                internetdelfuturo Mexico Node Support
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: