Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Hi,
I tried to sign up (with this email ) on
https://account.lab.fiware.org/sign_up/
I received an error on registration, but if I retry to sign up I have the
message "The email is already in use."
I didn't receive any confirmation email, I also tried to use the form on
https://account.lab.fiware.org/confirmation/
Please, could you check this problem and suggest me a solution ?
Thanks
Best Regards
Filippo Giuffrida
–
Filippo Giuffrida
Researcher, Member of the Public Administration Innovation Unit
Research and Development Lab.
filippo.giuffrida@eng.it
Engineering Ingegneria Informatica spa
Viale Regione Siciliana N.O. n.7275
90146, Palermo (Italy)
Direct phone +39 - 091 7511842
Operator +39 - 091 7511711
Fax +39 - 091 7511720
www.eng.it
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-general-help@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-general-help mailing list
Fiware-general-help@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-general-help
[Created via e-mail received from: Fi Global <figlobaleng@gmail.com>]
Dear Filippo,
I've just forwarded your request to the second level support.
@2° level support: the user email used to sign up is figlobaleng@gmail.com . The user didn't receive any confirmation email (he already checked the Spam folder).
Best regards
Marco