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  1. Help-Desk
  2. HELP-7571

FIWARE.Request.Lab.Error on registration.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          I tried to sign up (with this email ) on
          https://account.lab.fiware.org/sign_up/
          I received an error on registration, but if I retry to sign up I have the
          message "The email is already in use."

          I didn't receive any confirmation email, I also tried to use the form on
          https://account.lab.fiware.org/confirmation/

          Please, could you check this problem and suggest me a solution ?

          Thanks

          Best Regards

          Filippo Giuffrida

          –
          Filippo Giuffrida
          Researcher, Member of the Public Administration Innovation Unit
          Research and Development Lab.
          filippo.giuffrida@eng.it

          Engineering Ingegneria Informatica spa
          Viale Regione Siciliana N.O. n.7275
          90146, Palermo (Italy)
          Direct phone +39 - 091 7511842
          Operator +39 - 091 7511711
          Fax +39 - 091 7511720
          www.eng.it

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-general-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-general-help mailing list
          Fiware-general-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-general-help
          [Created via e-mail received from: Fi Global <figlobaleng@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Closed Closed
            		22h 43m 1 Malena Donato Cohen 27/Oct/16 1:19 PM
            Closed Closed In Progress In Progress
            		7s 1 Malena Donato Cohen 27/Oct/16 1:19 PM
            In Progress In Progress Answered Answered
            		7d 22h 36m 1 Alvaro Alonso 04/Nov/16 10:56 AM
            Answered Answered Closed Closed
            		54m 57s 1 Alvaro Alonso 04/Nov/16 11:51 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Enabler KeyRock [ 10889 ]
            HD-Chapter Security [ 10841 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-general-help] Error on registration FIWARE.Request.Lab.Error on registration.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            aalonsog Alvaro Alonso made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by figlobaleng@gmail.com :

            Ok, now I received the confirmation email.

            I had already checked the spam, but only now I received the mail (not in
            the spam).

            Thank you

            Filippo

            2016-11-04 10:57 GMT+01:00 Help-Desk <jira-help-desk@jira.fiware.org>:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by figlobaleng@gmail.com : Ok, now I received the confirmation email. I had already checked the spam, but only now I received the mail (not in the spam). Thank you Filippo 2016-11-04 10:57 GMT+01:00 Help-Desk <jira-help-desk@jira.fiware.org>: > >
            aalonsog Alvaro Alonso made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            Hi Filippo,

            I see your user correctly created in the system but not enabled yet. I've just resent you the confirmation email. Could you check your spam folder?

            BR

            Show
            aalonsog Alvaro Alonso added a comment - Hi Filippo, I see your user correctly created in the system but not enabled yet. I've just resent you the confirmation email. Could you check your spam folder? BR
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by figlobaleng@gmail.com :

            Hi,

            any news about this issue ?

            I also tried with another email address, but it dosen't work.

            Please, could yuo suggest me a solution ?

            Thanks

            Best Regards

            Filippo Giuffrida

            –
            Filippo Giuffrida
            Researcher, Member of the Public Administration Innovation Unit
            Research and Development Lab.
            filippo.giuffrida@eng.it

            Engineering Ingegneria Informatica spa
            Viale Regione Siciliana N.O. n.7275
            90146, Palermo (Italy)
            Direct phone +39 - 091 7511842
            Operator +39 - 091 7511711
            Fax +39 - 091 7511720
            www.eng.it

            2016-10-27 15:32 GMT+02:00 Help-Desk <jira-help-desk@jira.fiware.org>:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by figlobaleng@gmail.com : Hi, any news about this issue ? I also tried with another email address, but it dosen't work. Please, could yuo suggest me a solution ? Thanks Best Regards Filippo Giuffrida – Filippo Giuffrida Researcher, Member of the Public Administration Innovation Unit Research and Development Lab. filippo.giuffrida@eng.it Engineering Ingegneria Informatica spa Viale Regione Siciliana N.O. n.7275 90146, Palermo (Italy) Direct phone +39 - 091 7511842 Operator +39 - 091 7511711 Fax +39 - 091 7511720 www.eng.it 2016-10-27 15:32 GMT+02:00 Help-Desk <jira-help-desk@jira.fiware.org>: > >
            marcocipriani Marco Cipriani made changes -
            Assignee Alvaro Alonso [ aalonsog ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Filippo,
            I've just forwarded your request to the second level support.

            @2° level support: the user email used to sign up is figlobaleng@gmail.com . The user didn't receive any confirmation email (he already checked the Spam folder).

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Dear Filippo, I've just forwarded your request to the second level support. @2° level support: the user email used to sign up is figlobaleng@gmail.com . The user didn't receive any confirmation email (he already checked the Spam folder). Best regards Marco
            maledonato Malena Donato Cohen made changes -
            Resolution Dismissed [ 10102 ]
            Status Closed [ 6 ] In Progress [ 3 ]
            maledonato Malena Donato Cohen made changes -
            Resolution Dismissed [ 10102 ]
            Status Open [ 1 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            mev Manuel Escriche made changes -
            Assignee  Malena Donato Cohen [ malena.donato ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            Component/s FIWARE-GENERAL-HELP [ 10277 ]
            backlogmanager Backlog Manager made changes -
            Assignee  Malena Donato Cohen [ malena.donato ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-GENERAL-HELP [ 10277 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: