[HELP-7071] FIWARE.Request.Lab.Putty connection timed out. - JIRA

Details

Type: extRequest
Status: Closed
Priority: Major
Resolution: Done
Fix Version/s: 2021
Component/s: FIWARE-LAB-HELP
Labels:
None

Sender Email:
caocasey@gmail.com
HD-Node:
Spain

Description

Hello,

I got a problem of connection timed out when I tried to connect my FI-Lab
cloud instance with windows using putty.
I am in region spain2, my account is this email address.

For configuration:
Security:
I have my floating IP which associated with instance ubuntu14.
I have my security group whose port 22 is open.
I also have my keypairs, which I downloaded and convert it to ppk through
Puttygen.

Putty
uploaded the new ppk keypaair
hostname: my public ip

My instance is active and running, I tried to reboot the instance but when
I connect this VM using putty I got timed out error.

Is there anything wrong with my configuration? Could you please check what
is the problems?

Thanks in advance.
-Casey

Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Casey Cao <caocasey@gmail.com>]

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FW External User added a comment - 12/Aug/16 7:56 AM

Comment by caocasey@gmail.com :

Plus my Instance concole log:

2016-08-12 05:49:49,571 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[27/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : *[Errno 101] Network is
unreachable)]*
2016-08-12 05:49:52,583 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[30/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:49:56,596 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[34/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:00,608 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[38/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:04,620 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[42/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:08,633 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[46/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:12,646 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[50/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:17,659 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[55/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:22,674 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[60/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:27,686 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[65/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:32,700 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[70/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:37,714 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[75/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:43,727 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[81/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:49,736 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[87/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:50:55,750 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[93/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:51:01,759 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[99/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:51:07,777 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[105/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:51:14,793 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[112/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:51:21,808 - url_helper.py[WARNING]: Calling
'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed
[119/120s]: request error [HTTPConnectionPool(host='169.254.169.254',
port=80): Max retries exceeded with url:
/2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is
unreachable)]
2016-08-12 05:51:28,821 - DataSourceEc2.py[CRITICAL]: Giving up on md
from ['http://169.254.169.254/2009-04-04/meta-data/instance-id'] after
126 seconds
2016-08-12 05:51:28,823 - util.py[WARNING]: Getting data from failed

Starting Signal sysvinit that local filesystems are mounted[74G[ OK ]
Starting configure network device security[74G[ OK ]
Stopping Mount filesystems on boot[74G[ OK ]
Starting Failsafe Boot Delay[74G[ OK ]
Starting flush early job output to logs[74G[ OK ]
Starting D-Bus system message bus[74G[ OK ]
Stopping flush early job output to logs[74G[ OK ]
Starting SystemD login management service[74G[ OK ]
Starting system logging daemon[74G[ OK ]
Starting Handle applying cloud-config[74G[ OK ]
Starting Bridge file events into upstart[74G[ OK ]
Cloud-init v. 0.7.5 running 'modules:config' at Fri, 12 Aug 2016
05:51:29 +0000. Up 260.57 seconds.
Stopping Handle applying cloud-config[74G[ OK ]

2016-08-12 13:22 GMT+08:00 Casey Cao <caocasey@gmail.com>:

> Hello,
>
> I got a problem of connection timed out when I tried to connect my FI-Lab
> cloud instance with windows using putty.
> I am in region spain2, my account is this email address.
>
> For configuration:
> Security:
> I have my floating IP which associated with instance ubuntu14.
> I have my security group whose port 22 is open.
> I also have my keypairs, which I downloaded and convert it to ppk through
> Puttygen.
>
> Putty
> uploaded the new ppk keypaair
> hostname: my public ip
>
> My instance is active and running, I tried to reboot the instance but when
> I connect this VM using putty I got timed out error.
>
> Is there anything wrong with my configuration? Could you please check what
> is the problems?
>
> Thanks in advance.
> -Casey
>

Show

FW External User added a comment - 12/Aug/16 7:56 AM Comment by caocasey@gmail.com : Plus my Instance concole log: 2016-08-12 05:49:49,571 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [27/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : * [Errno 101] Network is unreachable)]* 2016-08-12 05:49:52,583 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [30/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:49:56,596 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [34/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:00,608 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [38/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:04,620 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [42/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:08,633 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [46/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:12,646 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [50/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:17,659 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [55/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:22,674 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [60/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:27,686 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [65/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:32,700 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [70/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:37,714 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [75/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:43,727 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [81/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:49,736 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [87/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:50:55,750 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [93/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:51:01,759 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [99/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:51:07,777 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [105/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:51:14,793 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [112/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:51:21,808 - url_helper.py [WARNING] : Calling 'http://169.254.169.254/2009-04-04/meta-data/instance-id' failed [119/120s] : request error [HTTPConnectionPool(host='169.254.169.254', port=80): Max retries exceeded with url: /2009-04-04/meta-data/instance-id (Caused by : [Errno 101] Network is unreachable)] 2016-08-12 05:51:28,821 - DataSourceEc2.py [CRITICAL] : Giving up on md from ['http://169.254.169.254/2009-04-04/meta-data/instance-id'] after 126 seconds 2016-08-12 05:51:28,823 - util.py [WARNING] : Getting data from failed Starting Signal sysvinit that local filesystems are mounted[74G[ OK ] Starting configure network device security[74G[ OK ] Stopping Mount filesystems on boot[74G[ OK ] Starting Failsafe Boot Delay[74G[ OK ] Starting flush early job output to logs[74G[ OK ] Starting D-Bus system message bus[74G[ OK ] Stopping flush early job output to logs[74G[ OK ] Starting SystemD login management service[74G[ OK ] Starting system logging daemon[74G[ OK ] Starting Handle applying cloud-config[74G[ OK ] Starting Bridge file events into upstart[74G[ OK ] Cloud-init v. 0.7.5 running 'modules:config' at Fri, 12 Aug 2016 05:51:29 +0000. Up 260.57 seconds. Stopping Handle applying cloud-config[74G[ OK ] 2016-08-12 13:22 GMT+08:00 Casey Cao <caocasey@gmail.com>: > Hello, > > I got a problem of connection timed out when I tried to connect my FI-Lab > cloud instance with windows using putty. > I am in region spain2, my account is this email address. > > For configuration: > Security: > I have my floating IP which associated with instance ubuntu14. > I have my security group whose port 22 is open. > I also have my keypairs, which I downloaded and convert it to ppk through > Puttygen. > > Putty > uploaded the new ppk keypaair > hostname: my public ip > > My instance is active and running, I tried to reboot the instance but when > I connect this VM using putty I got timed out error. > > Is there anything wrong with my configuration? Could you please check what > is the problems? > > Thanks in advance. > -Casey > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.

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Budapest Node Helpdesk added a comment - 12/Aug/16 10:02 AM

The issue has been emailed:

Time sent: 12/Aug/16 10:02 AM
To: caocasey@gmail.com
with subject: *(~~HELP-7071~~) [Fiware-lab-help] Putty connection timed out *

Dear Casey,

I forwarded your issue to the Spain node support team. They will check it soon.

Best Regards,
Gergő

Show

Budapest Node Helpdesk added a comment - 12/Aug/16 10:02 AM The issue has been emailed: Time sent: 12/Aug/16 10:02 AM To: caocasey@gmail.com with subject: *( HELP-7071 ) [Fiware-lab-help] Putty connection timed out * Dear Casey, I forwarded your issue to the Spain node support team. They will check it soon. Best Regards, Gergő

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José Ignacio Carretero Guarde added a comment - 12/Aug/16 10:06 AM

The VM is reachable and it is up. Maybe you could need to restart it again.

Show

José Ignacio Carretero Guarde added a comment - 12/Aug/16 10:06 AM The VM is reachable and it is up. Maybe you could need to restart it again.

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FW External User added a comment - 12/Aug/16 10:21 AM

Comment by caocasey@gmail.com :

Hi,

Thanks for your comment, problem solved, the server became reachable at
around 9am.

Have a nice day.

-casey

2016-08-12 16:07 GMT+08:00 Help-Desk <jira-help-desk@fi-ware.org>:

>
>

Show

FW External User added a comment - 12/Aug/16 10:21 AM Comment by caocasey@gmail.com : Hi, Thanks for your comment, problem solved, the server became reachable at around 9am. Have a nice day. -casey 2016-08-12 16:07 GMT+08:00 Help-Desk <jira-help-desk@fi-ware.org>: > >

People

Assignee:

José Ignacio Carretero Guarde

Reporter:

FW External User

Votes:

0 Vote for this issue

Watchers:

3 Start watching this issue

Dates

Created:

12/Aug/16 7:25 AM

Updated:

27/May/21 10:52 AM

Resolved:

12/Aug/16 10:54 AM

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