Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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HD-Node:Spain
Description
Dear fiware-lab-help,
My instance in FIWARE has JUST disappeared.
Again it looks like the Region is incorrectly assigned. This already happened in the past.
I was told my instance was granted until December... but it´s just gone...
I can´t even operate anything within my account. No images to instance available nor anything else...
Could you please check this?.
Here the info about the project info and credentials:
Credentials
User name: diaz.daniel@gmail.com
Tenant name: diazdaniel cloud
Tenant id: a50417b9046b4d8c9ee94bf8cc0434a8
Region: Budapest2
Authentication URL:
Best Regards.
--Daniel.
Daniel Díaz Luengo
Valencia SmartCity Project Director | Telefónica | M2M Operations - Smart Cities
C/San Vicente, 148 Planta 6ª 46007. Valencia
daniel.diazluengo@telefonica.com<daniel.diazluengo@telefonica.com
> | Tel +34 608 79 98 73 | Tel +34 96 3872016
________________________________
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[Created via e-mail received from: DANIEL DIAZ LUENGO <daniel.diazluengo@telefonica.com>]
Activity
Comment by daniel.diazluengo@telefonica.com :
Dear J.Ignacio,
Firstly, thanks for your answer and my apologies for addressing you directly and having done it in Spanish.... It won´t happen again.
To the point... I already sent to the help-list this:
"I changed my instance to "Spain2" and I´ve been able to see my instance, check config and reboot it. but still not network reachable... Any clue?"
The config remains untouched since I last entered ... no reason it shouldn´t work.
Floating IP (130.206.124.50) is assigned (ever since created) and security policy configured...
I can access the server´s console through the portal applet but can´t access to the service http://130.206.124.50:1026/v1/contextEntities or even access using SSH client...
Any clue?.
Many thanks. BR.
De: JOSE IGNACIO CARRETERO GUARDE
Enviado el: miércoles, 10 de agosto de 2016 13:46
Para: DANIEL DIAZ LUENGO; fiware-lab-help@lists.fiware.org
Asunto: Re: FIWARE Lab Assistance.
Dear Daniel,
Your instance named "Orion" is in Spain2 region and it is running there. That seems to be some kind of problem with Cloud-Portal. I think, in the left side of the portal, there is a "Select widget" where you should be able to choose the region. Let me know if you can select Spain2 region. Your VM should appear then
In another mail, you say that you don't have an IP. Maybe you could solve this in security --> Floating IPs --> Associate IP (selecting the Floating IP you have)
Regards,
José Ignacio.
El 10/08/16 a las 13:32, DANIEL DIAZ LUENGO escribió:
Dear fiware-lab-help,
My instance in FIWARE has JUST disappeared.
Again it looks like the Region is incorrectly assigned. This already happened in the past.
I was told my instance was granted until December... but it´s just gone...
I can´t even operate anything within my account. No images to instance available nor anything else...
Could you please check this?.
Here the info about the project info and credentials:
Credentials
User name: diaz.daniel@gmail.com<diaz.daniel@gmail.com>
Tenant name: diazdaniel cloud
Tenant id: a50417b9046b4d8c9ee94bf8cc0434a8
Region: Budapest2
Authentication URL:
Best Regards.
--Daniel.
Daniel Díaz Luengo
Valencia SmartCity Project Director | Telefónica | M2M Operations - Smart Cities
C/San Vicente, 148 Planta 6ª 46007. Valencia
daniel.diazluengo@telefonica.com<daniel.diazluengo@telefonica.com> | Tel +34 608 79 98 73 | Tel +34 96 3872016
Dear Daniel,
The solution is deleting the file /etc/udev/rules.d/70-persistent-net.rules and rebooting your VM
The instance you are running is an old CentOS which has some problems and issues which have been solved in more recent versions. One othe problems it had is that the file '/etc/udev/rules.d/70-persistent-net.rules' is created and if the MAC Address in that file and the MAC Address of the eth0 interface are not the same, the network won't have an IP address.
On 10th May we suffered a problem and a lot of ports (VMs network interfaces) were lost. We could assign back the original IP address to every VM in the system, but unfortunately, we couldn't keep the MAC Addresses the same. This is not a problem except for those instances built from old images. This is why you need to delete the file.
As the ports were lost, public IPs were desassignated. Anyway, I've assigned manually your IP to your VM
Hope this helps.
Best regards,
José Ignacio.
Comment by joseignacio.carreteroguarde@telefonica.com :
Dear Daniel,
Your instance named "Orion" is in Spain2 region and it is running there. That seems to be some kind of problem with Cloud-Portal. I think, in the left side of the portal, there is a "Select widget" where you should be able to choose the region. Let me know if you can select Spain2 region. Your VM should appear then
In another mail, you say that you don't have an IP. Maybe you could solve this in security --> Floating IPs --> Associate IP (selecting the Floating IP you have)
Regards,
José Ignacio.
El 10/08/16 a las 13:32, DANIEL DIAZ LUENGO escribió:
Dear fiware-lab-help,
My instance in FIWARE has JUST disappeared.
Again it looks like the Region is incorrectly assigned. This already happened in the past.
I was told my instance was granted until December… but it´s just gone…
I can´t even operate anything within my account. No images to instance available nor anything else…
Could you please check this?.
Here the info about the project info and credentials:
Credentials
User name: diaz.daniel@gmail.com<diaz.daniel@gmail.com
>
Tenant name: diazdaniel cloud
Tenant id: a50417b9046b4d8c9ee94bf8cc0434a8
Region: Budapest2
Authentication URL:
Best Regards.
--Daniel.
Daniel Díaz Luengo
> | Tel +34 608 79 98 73 | Tel +34 96 3872016
Valencia SmartCity Project Director | Telefónica | M2M Operations – Smart Cities
C/San Vicente, 148 Planta 6ª 46007. Valencia
daniel.diazluengo@telefonica.com<daniel.diazluengo@telefonica.com