Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Duplicate
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Ops
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HD-Enabler:Ops - Deploy
Description
I'm a member in the fiware lab with a username "Mahmoud" and email "
msamir605@gmail.com" . Our problem is that we aren't able to access the
fiware lab cloud to use its resources and whenever we try to access it , we
receive a message saying that we are not authorized . we just want to know
what's the matter with it !.
Thanks
Best Regards
Ahmad Emad
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[Created via e-mail received from: Ahmed Emad <ahmedemad031@gmail.com>]
Activity
Comment by ahmedemad031@gmail.com :
We've been trying for two weeks to submit a request in the upgrade
community to help us use the fiware lab resources but there's no response
until now and we're running out of time because we're bound to submitting a
small project depending on fiware lab .
Can yo
u help us make a fiware account that uses the cloud services and
functionalities easily with no authorization problems?
Best Regards
Ahmad Emad
On Tue, Jul 19, 2016 at 1:51 PM, Help-Desk <jira-help-desk@fi-ware.org>
wrote:
>
>
Daniele, will you support Ahmad with the request? Thanks.
Again we got the request in HELP-6958
Dear,
Your account is a basic account. You should (at least) create a trial account in order to test the infrastructure and have minimal resources. Trial accounts expires in 2 weeks, moreover the number of Trial Users able to has reached its limit and we cannot serve your request at this moment.
If you are applying for an account on behalf of a SME or startup included in the FIWARE Accelerator Programme or wish to apply for a Community User
account, please submit your application http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account. Otherwise, please check back in 2 weeks for the next open window enabling creation of new Trial User accounts.
Best,
Daniele