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  1. Help-Desk
  2. HELP-6950

FIWARE.Request.Lab.problem with accessing fiware lab cloud.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Duplicate
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          I'm a member in the fiware lab with a username "Mahmoud" and email "
          msamir605@gmail.com" . Our problem is that we aren't able to access the
          fiware lab cloud to use its resources and whenever we try to access it , we
          receive a message saying that we are not authorized . we just want to know
          what's the matter with it !.
          Thanks
          Best Regards
          Ahmad Emad

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Ahmed Emad <ahmedemad031@gmail.com>]

            Activity

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            danieles Daniele Santoro added a comment -

            Dear,

            Your account is a basic account. You should (at least) create a trial account in order to test the infrastructure and have minimal resources. Trial accounts expires in 2 weeks, moreover the number of Trial Users able to has reached its limit and we cannot serve your request at this moment.

            If you are applying for an account on behalf of a SME or startup included in the FIWARE Accelerator Programme or wish to apply for a Community User account, please submit your application http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account. Otherwise, please check back in 2 weeks for the next open window enabling creation of new Trial User accounts.

            Best,
            Daniele

            Show
            danieles Daniele Santoro added a comment - Dear, Your account is a basic account. You should (at least) create a trial account in order to test the infrastructure and have minimal resources. Trial accounts expires in 2 weeks, moreover the number of Trial Users able to has reached its limit and we cannot serve your request at this moment. If you are applying for an account on behalf of a SME or startup included in the FIWARE Accelerator Programme or wish to apply for a Community User account, please submit your application http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account . Otherwise, please check back in 2 weeks for the next open window enabling creation of new Trial User accounts. Best, Daniele
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            fw.ext.user FW External User added a comment -

            Comment by ahmedemad031@gmail.com :

            We've been trying for two weeks to submit a request in the upgrade
            community to help us use the fiware lab resources but there's no response
            until now and we're running out of time because we're bound to submitting a
            small project depending on fiware lab .
            Can yo
            u help us make a fiware account that uses the cloud services and
            functionalities easily with no authorization problems?

            Best Regards
            Ahmad Emad

            On Tue, Jul 19, 2016 at 1:51 PM, Help-Desk <jira-help-desk@fi-ware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ahmedemad031@gmail.com : We've been trying for two weeks to submit a request in the upgrade community to help us use the fiware lab resources but there's no response until now and we're running out of time because we're bound to submitting a small project depending on fiware lab . Can yo u help us make a fiware account that uses the cloud services and functionalities easily with no authorization problems? Best Regards Ahmad Emad On Tue, Jul 19, 2016 at 1:51 PM, Help-Desk <jira-help-desk@fi-ware.org> wrote: > >
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            mev Manuel Escriche added a comment -

            Daniele, will you support Ahmad with the request? Thanks.

            Show
            mev Manuel Escriche added a comment - Daniele, will you support Ahmad with the request? Thanks.
            Hide
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            mev Manuel Escriche added a comment -

            Again we got the request in HELP-6958

            Show
            mev Manuel Escriche added a comment - Again we got the request in HELP-6958

              People

              • Assignee:
                danieles Daniele Santoro
                Reporter:
                fw.ext.user FW External User
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                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: