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  1. Help-Desk
  2. HELP-6798

FIWARE.Request.Lab.VM not reachable.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          We are unable to access our instances via SSH with our floating IP address.
          Could you please see what's going on?

          Kind regards,
          Carlos Carreiras

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Carlos Carreiras <ccarreiras@cardio-id.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 18h 59m 1 José Ignacio Carretero Guarde 20/Jun/16 8:49 AM
            In Progress In Progress Closed Closed
            		18s 1 José Ignacio Carretero Guarde 20/Jun/16 8:49 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] VM not reachable FIWARE.Request.Lab.VM not reachable.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by ccarreiras@cardio-id.com :

            Dear José,

            Thanks so much for your help. Indeed, I'm managing VMs that are associated
            with another account.

            Kind regards,
            Carlos Carreiras

            On Sun, Jun 19, 2016, 14:10 José Ignacio Carretero <
            joseignacio.carreteroguarde@telefonica.com> wrote:

            > Dear Carlos,
            >
            > You have a Basic account, this means that you can't own a Virtual machine.
            > And in fact, in the Spain node, you don't have any VM associated with your
            > account.
            >
            > However, if you were using an instance associated with some other account
            > in the Spanish node, thank you for your email which has warned me and made
            > me aware of a problem in one of our routers which I've solved.
            >
            > Regards,
            > José Ignacio.
            >
            > El 18/06/16 a las 13:47, Carlos Carreiras escribió:
            >
            > Hi,
            >
            > We are unable to access our instances via SSH with our floating IP address.
            > Could you please see what's going on?
            >
            > Kind regards,
            > Carlos Carreiras
            >
            >
            > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            > Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ccarreiras@cardio-id.com : Dear José, Thanks so much for your help. Indeed, I'm managing VMs that are associated with another account. Kind regards, Carlos Carreiras On Sun, Jun 19, 2016, 14:10 José Ignacio Carretero < joseignacio.carreteroguarde@telefonica.com> wrote: > Dear Carlos, > > You have a Basic account, this means that you can't own a Virtual machine. > And in fact, in the Spain node, you don't have any VM associated with your > account. > > However, if you were using an instance associated with some other account > in the Spanish node, thank you for your email which has warned me and made > me aware of a problem in one of our routers which I've solved. > > Regards, > José Ignacio. > > El 18/06/16 a las 13:47, Carlos Carreiras escribió: > > Hi, > > We are unable to access our instances via SSH with our floating IP address. > Could you please see what's going on? > > Kind regards, > Carlos Carreiras > > > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. > Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. >
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by joseignacio.carreteroguarde@telefonica.com :

            Dear Carlos,

            You have a Basic account, this means that you can't own a Virtual machine. And in fact, in the Spain node, you don't have any VM associated with your account.

            However, if you were using an instance associated with some other account in the Spanish node, thank you for your email which has warned me and made me aware of a problem in one of our routers which I've solved.

            Regards,
            José Ignacio.

            El 18/06/16 a las 13:47, Carlos Carreiras escribió:
            Hi,

            We are unable to access our instances via SSH with our floating IP address.
            Could you please see what's going on?

            Kind regards,
            Carlos Carreiras

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org>) instead of the old one.

            Show
            fw.ext.user FW External User added a comment - Comment by joseignacio.carreteroguarde@telefonica.com : Dear Carlos, You have a Basic account, this means that you can't own a Virtual machine. And in fact, in the Spain node, you don't have any VM associated with your account. However, if you were using an instance associated with some other account in the Spanish node, thank you for your email which has warned me and made me aware of a problem in one of our routers which I've solved. Regards, José Ignacio. El 18/06/16 a las 13:47, Carlos Carreiras escribió: Hi, We are unable to access our instances via SSH with our floating IP address. Could you please see what's going on? Kind regards, Carlos Carreiras Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org< Fiware-lab-help@lists.fiware.org >) instead of the old one.
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: