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  1. Help-Desk
  2. HELP-6795

FIWARE.Request.Lab.Spain.Help ERROR creating instance on the cloud

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          I have community account on FIWARE cloud. I've tried to create instance on
          the cloud but failed.

          Here are the logs:

          Success: Blueprint fusicln4 cloned.
          > Success: Blueprint wirecloneinstc1 launched.
          > Success: Blueprint Instance wirecloneinstc1 status.
          > Description: Create environment wirecloneinstc1
          > Status: ERROR
          > Error: Infrastructure error Error interacting with OpenStack Error
          > creating server: String index out of range: -10

          Attached is screenshot.

          What could cause the problem?

          Thank you in advance.
          –
          Yan Syafri

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: yan syafri hidayat <yansyaf@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Help ERROR creating instance on the cloud FIWARE.Request.Lab.Spain.Help ERROR creating instance on the cloud
            HD-Enabler Unknown [ 10910 ]
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            henar Henar Muñoz made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            alfopietro Pietropaolo Alfonso made changes -
            HD-Node Unknown [ 10852 ] Spain [ 10846 ]
            alfopietro Pietropaolo Alfonso made changes -
            Assignee Spain Node Support Team [ spain.node ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: