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  1. Help-Desk
  2. HELP-6601

FIWARE.Request.Lab.Spain.Unavailable Server

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi.
      We had several instances on Fiware Cloud. We have a “proxy” instance with iptables that makes routing to other machines. How ever, I can’t access to my virtual machines from “proxy”. Hosts are unreachable, but in Fiware cloud portal these instances are running.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: =?utf-8?Q?Javier_Garrido_D=C3=ADaz?= <apps@enoges.com>]

        Activity

        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        By the way. I have installed nbtscan in order to know computers close to my network, and also get cache arp. I have done the following steps:
        1. ping to broadcast interface.
        2. arp -a . In this step I get an incomplete mac for server, and a computer with ip 192.168.192.29 that is not mine (i think)
        root@proxyvm:/home# arp -a
        ? (192.168.192.26) at <incomplete> on eth0
        ? (192.168.192.21) at <incomplete> on eth0
        ? (192.168.192.29) at fa:16:3e:94:fd:f8 [ether] on eth0
        ? (192.168.192.1) at fa:16:3e:85:50:3c [ether] on eth0

        3. Unable to get computers in my net with nbtscan in range 192.168.192.24-29

        root@proxyvm:/home# nbtscan 192.168.192.24-29
        Doing NBT name scan for addresses from 192.168.192.24-29

        IP address NetBIOS Name Server User MAC address
        ------------------------------------------------------------------------------
        root@proxyvm:/home#

        Thats all. Maybe this information can help you

        Thanks again!!

        > El 19 may 2016, a las 10:34, Javier Garrido Díaz <apps@enoges.com> escribió:
        >
        > Hi Henar.
        > No, the problem is still there. I sent you a screenshot. When I try to connect to server, i get the message “No route to host”. I paste you the screen:
        >
        > root@proxyvm:/home# ssh -i SmartTillageKeypair.pem root@192.168.192.26 <root@192.168.192.26> -p 2221
        > ssh: connect to host 192.168.192.26 port 2221: No route to host
        >
        > Thanks!!
        >
        >
        >> El 19 may 2016, a las 10:23, Help-Desk <jira-help-desk@fi-ware.org <jira-help-desk@fi-ware.org>> escribió:
        >>
        >>
        >>
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : By the way. I have installed nbtscan in order to know computers close to my network, and also get cache arp. I have done the following steps: 1. ping to broadcast interface. 2. arp -a . In this step I get an incomplete mac for server, and a computer with ip 192.168.192.29 that is not mine (i think) root@proxyvm:/home# arp -a ? (192.168.192.26) at <incomplete> on eth0 ? (192.168.192.21) at <incomplete> on eth0 ? (192.168.192.29) at fa:16:3e:94:fd:f8 [ether] on eth0 ? (192.168.192.1) at fa:16:3e:85:50:3c [ether] on eth0 3. Unable to get computers in my net with nbtscan in range 192.168.192.24-29 root@proxyvm:/home# nbtscan 192.168.192.24-29 Doing NBT name scan for addresses from 192.168.192.24-29 IP address NetBIOS Name Server User MAC address ------------------------------------------------------------------------------ root@proxyvm:/home# Thats all. Maybe this information can help you Thanks again!! > El 19 may 2016, a las 10:34, Javier Garrido Díaz <apps@enoges.com> escribió: > > Hi Henar. > No, the problem is still there. I sent you a screenshot. When I try to connect to server, i get the message “No route to host”. I paste you the screen: > > root@proxyvm:/home# ssh -i SmartTillageKeypair.pem root@192.168.192.26 < root@192.168.192.26 > -p 2221 > ssh: connect to host 192.168.192.26 port 2221: No route to host > > Thanks!! > > >> El 19 may 2016, a las 10:23, Help-Desk <jira-help-desk@fi-ware.org < jira-help-desk@fi-ware.org >> escribió: >> >> >> >
        Hide
        henar Henar Muñoz added a comment -

        The issue has been emailed:

        • Time sent: 19/May/16 11:28 AM
        • To: apps@enoges.com
        • with subject: *(HELP-6601) [Fiware-lab-help] Unavailable Server *

        Hi
        From the DHCP in that network I can access to the VM:
        ssh root@192.168.192.26 -p 2221
        root@192.168.192.26's password:

        When you are trying to access?
        Henar

        Show
        henar Henar Muñoz added a comment - The issue has been emailed: Time sent: 19/May/16 11:28 AM To: apps@enoges.com with subject: *( HELP-6601 ) [Fiware-lab-help] Unavailable Server * Hi From the DHCP in that network I can access to the VM: ssh root@192.168.192.26 -p 2221 root@192.168.192.26's password: When you are trying to access? Henar
        Hide
        henar Henar Muñoz added a comment -

        The issue has been emailed:

        • Time sent: 19/May/16 11:29 AM
        • To: apps@enoges.com
        • with subject: *(HELP-6601) [Fiware-lab-help] Unavailable Server *

        Hi again
        It seems you are trying to access from ProxyVM, which is in a different network that the other VM, so that, they are not accesible.
        Regards,
        Henar

        011b2fb1-7001-4d3a-8b13-8fe540da2b17 | ProxyVM | 00000000000000000000000000006550 | ACTIVE | - | Running | n1=192.168.192.24, 130.206.116.94

        Show
        henar Henar Muñoz added a comment - The issue has been emailed: Time sent: 19/May/16 11:29 AM To: apps@enoges.com with subject: *( HELP-6601 ) [Fiware-lab-help] Unavailable Server * Hi again It seems you are trying to access from ProxyVM, which is in a different network that the other VM, so that, they are not accesible. Regards, Henar 011b2fb1-7001-4d3a-8b13-8fe540da2b17 | ProxyVM | 00000000000000000000000000006550 | ACTIVE | - | Running | n1=192.168.192.24, 130.206.116.94
        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        Hi again Henar.

        I couldn’t be, we have been always connecting from ProxyVM to the other instances. Why the other instances are now in a different network???

        > El 19 may 2016, a las 11:30, Help-Desk <jira-help-desk@fi-ware.org> escribió:
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : Hi again Henar. I couldn’t be, we have been always connecting from ProxyVM to the other instances. Why the other instances are now in a different network??? > El 19 may 2016, a las 11:30, Help-Desk <jira-help-desk@fi-ware.org> escribió: > > >
        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        ohh Yeahh!!!
        Yes!! Everything is ok now!!!
        Thanks a lot Henar…
        Could I know which was the issue??

        > El 19 may 2016, a las 15:27, Help-Desk <jira-help-desk@fi-ware.org> escribió:
        >
        >
        > Hi
        > Ok. I understood. Please try it now, and tell me
        > Regards,
        > Henar
        > <image3599485977676383295.png> FW External User <x-msg://10/secure/ViewProfile.jspa?name=fw.ext.user> created an issue
        >
        > Help-Desk <https://jira.fiware.org/browse/HELP> / <https://jira.fiware.org/browse/HELP-6601> HELP-6601 <https://jira.fiware.org/browse/HELP-6601>
        > [Fiware-lab-help] Unavailable Server <https://jira.fiware.org/browse/HELP-6601>
        > Issue Type: extRequest
        > Assignee: Henar Muñoz <x-msg://10/secure/ViewProfile.jspa?name=henar>
        > Components: FIWARE-LAB-HELP
        > Created: 16/May/16 11:47 AM
        > Priority: Major
        > Reporter: FW External User <x-msg://10/secure/ViewProfile.jspa?name=fw.ext.user>
        > Hi.
        > We had several instances on Fiware Cloud. We have a “proxy” instance with iptables that makes routing to other machines. How ever, I can’t access to my virtual machines from “proxy”. Hosts are unreachable, but in Fiware cloud portal these instances are running.
        > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
        > Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : ohh Yeahh!!! Yes!! Everything is ok now!!! Thanks a lot Henar… Could I know which was the issue?? > El 19 may 2016, a las 15:27, Help-Desk <jira-help-desk@fi-ware.org> escribió: > > > Hi > Ok. I understood. Please try it now, and tell me > Regards, > Henar > <image3599485977676383295.png> FW External User <x-msg://10/secure/ViewProfile.jspa?name=fw.ext.user> created an issue > > Help-Desk < https://jira.fiware.org/browse/HELP > / < https://jira.fiware.org/browse/HELP-6601 > HELP-6601 < https://jira.fiware.org/browse/HELP-6601 > > [Fiware-lab-help] Unavailable Server < https://jira.fiware.org/browse/HELP-6601 > > Issue Type: extRequest > Assignee: Henar Muñoz <x-msg://10/secure/ViewProfile.jspa?name=henar> > Components: FIWARE-LAB-HELP > Created: 16/May/16 11:47 AM > Priority: Major > Reporter: FW External User <x-msg://10/secure/ViewProfile.jspa?name=fw.ext.user> > Hi. > We had several instances on Fiware Cloud. We have a “proxy” instance with iptables that makes routing to other machines. How ever, I can’t access to my virtual machines from “proxy”. Hosts are unreachable, but in Fiware cloud portal these instances are running. > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. > Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. >

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: