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  1. Help-Desk
  2. HELP-6586

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          Our instances have no associated IP, and are therefore inaccessible.
          Could you please check what's going on?

          Best regards,
          Carlos Carreiras

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Carlos Carreiras <ccarreiras@cardio-id.com>]

            Activity

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            4 older comments
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            fw.ext.user FW External User added a comment -

            Comment by ccarreiras@cardio-id.com :

            Hi Fernando,

            The Tenant ID is 18767cac1c504241a831511bedbb06a0
            The instances with ID 770fa18e-c9c0-4205-b82e-42bcbcdc5a84,
            3e50c23c-d9c6-4ed9-9c35-dc8ca6c5facf, and 1ccde70b-4d66-4a4e-8f67-213a7047a38d
            should be under the "rev_proxy" security group; the instance
            0de3c69d-73a7-4bac-a87b-de313741f727 under the group "cardiocloud".

            Also, why have the instances lost their IPs? As far as I'm aware, I haven't
            changed any configuration recently.

            Kind regards,
            Carlos Carreiras

            On Fri, May 13, 2016 at 2:27 PM Help-Desk <jira-help-desk@fi-ware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ccarreiras@cardio-id.com : Hi Fernando, The Tenant ID is 18767cac1c504241a831511bedbb06a0 The instances with ID 770fa18e-c9c0-4205-b82e-42bcbcdc5a84, 3e50c23c-d9c6-4ed9-9c35-dc8ca6c5facf, and 1ccde70b-4d66-4a4e-8f67-213a7047a38d should be under the "rev_proxy" security group; the instance 0de3c69d-73a7-4bac-a87b-de313741f727 under the group "cardiocloud". Also, why have the instances lost their IPs? As far as I'm aware, I haven't changed any configuration recently. Kind regards, Carlos Carreiras On Fri, May 13, 2016 at 2:27 PM Help-Desk <jira-help-desk@fi-ware.org> wrote: > >
            Hide
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            fla Fernando Lopez added a comment -

            Do you know in which network do you have those instances?

            Show
            fla Fernando Lopez added a comment - Do you know in which network do you have those instances?
            Hide
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            fw.ext.user FW External User added a comment -

            Comment by ccarreiras@cardio-id.com :

            They were in the "Cardio Cloud Network".

            On Fri, May 13, 2016 at 2:45 PM Help-Desk <jira-help-desk@fi-ware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ccarreiras@cardio-id.com : They were in the "Cardio Cloud Network". On Fri, May 13, 2016 at 2:45 PM Help-Desk <jira-help-desk@fi-ware.org> wrote: > >
            Hide
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            henar Henar Muñoz added a comment -

            Good morning
            Your VMs have obtained the private IP. Now you can associate the public one. Tell me if you need anything else.
            Regards,
            Henar

            Show
            henar Henar Muñoz added a comment - Good morning Your VMs have obtained the private IP. Now you can associate the public one. Tell me if you need anything else. Regards, Henar
            Hide
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            fw.ext.user FW External User added a comment -

            Comment by ccarreiras@cardio-id.com :

            Everything seems to be working now.
            Thanks.

            On Mon, May 16, 2016 at 7:46 AM Help-Desk <jira-help-desk@fi-ware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by ccarreiras@cardio-id.com : Everything seems to be working now. Thanks. On Mon, May 16, 2016 at 7:46 AM Help-Desk <jira-help-desk@fi-ware.org> wrote: > >

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: