Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Trento
Description
I’m having some problems launching instances (I’m still learning how to use Fiware Lab so I apologise in advance if I’m missing something pretty obvious).
I tried to use a blueprint template from the catalogue and one made by me but I after the DEPLOYING message I always hit some error. Trying with the Node.js + mysql template gave me for example "Infrastructure error Error interacting with OpenStack Error creating server: String index out of range: -10”. I’m wondering if it has to do with the fact that apparently our project has been assigned zero floating IPs.
Thanks a lot in advance for your reply!
Gianluca
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[Created via e-mail received from: Gianluca Giorgolo <gianluca.giorgolo@gmail.com>]
Activity
Comment by gianluca.giorgolo@gmail.com :
Thanks that worked, but I still have the problem that we haven’t got any floating IP available for our project so I can’t ssh into the instance. If I go to Security and try to allocate an IP to the project, it tells me that the IP quota is zero. The only floating ip pool available is public-ext-net-01.
Thanks again for your reply!
Gianluca
> On 19 Apr 2016, at 16:59, Help-Desk <jira-help-desk@fi-ware.org> wrote:
>
>
>
Hi all,
On Trento Node in order to get a floating IP, you should provide us a copy of the identity card/passport of the main user or responsible of the project.
Please contact us at: support-xifi@trentinonetwork.it to step forward with the procedure.
Best regards
Trento Node Team
The issue has been emailed:
- Time sent: 19/Apr/16 5:55 PM
- To: gianluca.giorgolo@gmail.com
- with subject: *(
HELP-6422) [Fiware-lab-help] FIWARE Lab Assistance *
Hi all,
On Trento Node in order to get a floating IP, you should provide us a copy of the identity card/passport of the main user or responsible of the project.
Please contact us at: support-xifi@trentinonetwork.it to step forward with the procedure.
Best regards
Trento Node Team
Hi all,
The floatingIP has been released also, beside the identity verification procedure.
User has been informed by email about further details.
BR
Trento Node Team
The issue has been emailed:
- Time sent: 20/Apr/16 12:11 PM
- To: gianluca.giorgolo@gmail.com
- with subject: *(
HELP-6422) [Fiware-lab-help] FIWARE Lab Assistance *
Hi all,
The floatingIP has been released also, beside the identity verification procedure.
User has been informed by email about further details.
BR
Trento Node Team
Hello,
In order to proceed I need some info. Could you tell me if you have a basic or a community account and what's your tenant/project ID? (you can find it selecting "Info" under your project name). In which node/region are you trying to create the blueprint template?
In this way we'll be able to forward the request to the proper support team.
Regards,
Giuseppe