Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6397

FIWARE.Request.Lab.Spain.Instance no accesible

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          one of our Spain 2 node instances, kwido-dmz in not accesible since 2-3
          hours.

          Name: kwido-dmz
          ID: 6410d0db-e0fe-4bc6-ae66-ff32857a32ec
          Status: ACTIVE

          We've tried to reboot it several times but the error persist.

          Here is a screenshot taken from VNC connection:

          Any ideas?

          Thanks in advance,
          ​

          –
          Unai Martínez
          Ideable Solutions
          unai@ideable.net
          667 656 752

          [Created via e-mail received from: Unai Martinez <unai@ideable.net>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Assignee Spain Node Support Team [ spain.node ]
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Henar Muñoz [ henar ] José Ignacio Carretero Guarde [ jicg ]
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fw.ext.user FW External User made changes -
            External Participants unai@ideable.net,joseignacio.carreteroguarde@telefonica.com
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary Instance no accesible FIWARE.Request.Lab.Spain.Instance no accesible
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: