Details
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Type: extRequest
-
Status: Closed
-
Priority: Major
-
Resolution: Done
-
Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
-
Labels:None
-
Sender Email:
-
External Participants:
-
HD-Node:Spain
Description
Hi,
one of our Spain 2 node instances, kwido-dmz in not accesible since 2-3
hours.
Name: kwido-dmz
ID: 6410d0db-e0fe-4bc6-ae66-ff32857a32ec
Status: ACTIVE
We've tried to reboot it several times but the error persist.
Here is a screenshot taken from VNC connection:
Any ideas?
Thanks in advance,
–
Unai Martínez
Ideable Solutions
unai@ideable.net
667 656 752
[Created via e-mail received from: Unai Martinez <unai@ideable.net>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
3d 19h 29m | 1 | José Ignacio Carretero Guarde | 19/Apr/16 11:08 AM | |||||
|
1d 23h 34m | 1 | José Ignacio Carretero Guarde | 21/Apr/16 10:42 AM |
Fernando Lopez
made changes -
Fix Version/s | 2021 [ 12600 ] |
Backlog Manager
made changes -
Summary | Instance no accesible | FIWARE.Request.Lab.Spain.Instance no accesible |
José Ignacio Carretero Guarde
made changes -
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Closed [ 6 ] |
FW External User
made changes -
FW External User
made changes -
FW External User
made changes -
External Participants | unai@ideable.net,joseignacio.carreteroguarde@telefonica.com |
José Ignacio Carretero Guarde
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
José Ignacio Carretero Guarde
made changes -
Assignee | Henar Muñoz [ henar ] | José Ignacio Carretero Guarde [ jicg ] |
Henar Muñoz
made changes -
Assignee | Spain Node Support Team [ spain.node ] | Henar Muñoz [ henar ] |
Backlog Manager
made changes -
Assignee | Spain Node Support Team [ spain.node ] |
Manuel Escriche
made changes -
HD-Node | Spain [ 10846 ] |
Manuel Escriche
made changes -
Field | Original Value | New Value |
---|---|---|
Component/s | FIWARE-LAB-HELP [ 10279 ] |
FW External User
created issue -
Comment by unai@ideable.net :
Buenas,
podría ser el jueves? Es que mañana tenemos otras demos mañana y tarde.
Gracias por la comprensión.
Un saludo,
On Tue, Apr 19, 2016 at 11:55 AM, José Ignacio Carretero <
joseignacio.carreteroguarde@telefonica.com> wrote:
> Si quieres lo podemos dejar para mañana. — Por ejemplo.
>
> Un saludo,
> José Ignacio.
>
> El 19/04/16 a las 11:26, Unai Martinez escribió:
>
> Hi,
>
> thanks for your reply. I'll be great if you can migrate our VM to another
> host in order to avoid this problems.
>
> When will the change happen? We have a demo this afternoon, at 18:00 local
> time.
>
> Best regards,
>
>
>
> On Tue, Apr 19, 2016 at 11:09 AM, Help-Desk <jira-help-desk@fi-ware.org>
> wrote:
>
>> Dear Unai,
>>
>> Your VM is hosted in a host where we've detected a malfunctioning in the
>> Hardware. This is likely to happen again. I'd suggest you to allow us to
>> migrate your VM to another host. You'll experiment some downtime but
>> that'll make the VM to be more stable.
>>
>> Regards,
>> José Ignacio.
>>
>>
>> -------------------------------------------------------------------------------
>> José Ignacio Carretero Guarde created
HELP-6397:>> ---------------------------------------------------
>>
>> Summary: Instance no accesible
>> Key:
HELP-6397>> URL: https://jira.fiware.org/browse/HELP-6397
>> Project: Help-Desk
>> Issue Type: extRequest
>> Components: FIWARE-LAB-HELP
>> Reporter: FW External User
>> Assignee: José Ignacio Carretero Guarde
>>
>>
>> Hi,
>>
>> one of our Spain 2 node instances, kwido-dmz in not accesible since 2-3
>> hours.
>>
>> Name: kwido-dmz
>> ID: 6410d0db-e0fe-4bc6-ae66-ff32857a32ec
>> Status: ACTIVE
>>
>> We've tried to reboot it several times but the error persist.
>>
>> Here is a screenshot taken from VNC connection:
>>
>>
>> Any ideas?
>>
>> Thanks in advance,
>>
>>
>> –
>> Unai Martínez
>> Ideable Solutions
>> unai@ideable.net
>> 667 656 752
>>
>> [Created via e-mail received from: Unai Martinez < <unai@ideable.net>
>> unai@ideable.net>]
>>
>>
>> -------------------------------------------------------------------------------
>> Comments:
>>
>>
>> –
>>
>> This email was generated by the JIRA Email This Issue plugin (
>> https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue)
>> from www.meta-inf.hu ( <http://www.meta-inf.hu>http://www.meta-inf.hu).
>>
>
>
>
> –
> Unai Martínez
> Ideable Solutions
> unai@ideable.net
> 667 656 752
>
>
>
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–
Unai Martínez
Ideable Solutions
unai@ideable.net
667 656 752