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  1. Help-Desk
  2. HELP-6371

FIWARE.Request.Lab.Spain.Problem accesing fiware instance via ssh

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,
      I am trying to connect to an instance into Fiware Lab via ssh putty client, but the connection is refused.
      I set up keypairs (converting it into ppk), security groups(enabling 22 port) and floating Ips (selecting public-ext-net-01 pool). The cloud region is Spain2. The instance has associated a floating IP and the network is node-int-net-01. The instance status is ACTIVE and RUNNING with the following configuration:

      rep1<https://cloud.lab.fiware.org/#nova/instances/b7a8d410-553c-42f5-9853-1474435b4157/detail>

      192.168.241.235
      130.206.118.17

      2048 MB RAM | 1 VCPU | 20GB Disk

      replicate_docker

      ACTIVE

      None

      RUNNING

      The output of ping test on the IP 130.206.118.17 is failed:

      d:\Users\108330>ping 130.206.118.17

      Haciendo ping a 130.206.118.17 con 32 bytes de datos:
      Tiempo de espera agotado para esta solicitud.
      Tiempo de espera agotado para esta solicitud.
      Tiempo de espera agotado para esta solicitud.
      Tiempo de espera agotado para esta solicitud.

      Estadísticas de ping para 130.206.118.17:
      Paquetes: enviados = 4, recibidos = 0, perdidos = 4
      (100% perdidos),

      Could you please help me with this? what am I doing wrong?

      Thank you very much

      Ana Isabel Torre Bastida
      Área de OPTIMA / Optimization Modelling & Analytics
      ICT -European Software Institute
      TECNALIA
      www.tecnalia.com<http://www.tecnalia.com/>
      Parque Tecnológico de Bizkaia
      C/ Geldo, Edificio 700
      E-48160 Derio - Bizkaia (Spain)
      T +34 946 430 850 (International calls)
      T +34 664 103 580 (Mobile)
      http://bigdatabytecnalia.com/

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: "Torre Bastida, Ana Isabel" <isabel.torre@tecnalia.com>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Problem accesing fiware instance via ssh FIWARE.Request.Lab.Spain.Problem accesing fiware instance via ssh
        HD-Enabler Unknown [ 10910 ]
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        henar Henar Muñoz made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        marcocipriani Marco Cipriani made changes -
        HD-Node Unknown [ 10852 ] Spain [ 10846 ]
        marcocipriani Marco Cipriani made changes -
        Assignee Marco Cipriani [ marco ] Spain Node Support Team [ spain.node ]
        marcocipriani Marco Cipriani made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        marcocipriani Marco Cipriani made changes -
        Assignee Marco Cipriani [ marco ]
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: