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  1. Help-Desk
  2. HELP-6371

FIWARE.Request.Lab.Spain.Problem accesing fiware instance via ssh

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,
          I am trying to connect to an instance into Fiware Lab via ssh putty client, but the connection is refused.
          I set up keypairs (converting it into ppk), security groups(enabling 22 port) and floating Ips (selecting public-ext-net-01 pool). The cloud region is Spain2. The instance has associated a floating IP and the network is node-int-net-01. The instance status is ACTIVE and RUNNING with the following configuration:

          rep1<https://cloud.lab.fiware.org/#nova/instances/b7a8d410-553c-42f5-9853-1474435b4157/detail>

          192.168.241.235
          130.206.118.17

          2048 MB RAM | 1 VCPU | 20GB Disk

          replicate_docker

          ACTIVE

          None

          RUNNING

          The output of ping test on the IP 130.206.118.17 is failed:

          d:\Users\108330>ping 130.206.118.17

          Haciendo ping a 130.206.118.17 con 32 bytes de datos:
          Tiempo de espera agotado para esta solicitud.
          Tiempo de espera agotado para esta solicitud.
          Tiempo de espera agotado para esta solicitud.
          Tiempo de espera agotado para esta solicitud.

          Estadísticas de ping para 130.206.118.17:
          Paquetes: enviados = 4, recibidos = 0, perdidos = 4
          (100% perdidos),

          Could you please help me with this? what am I doing wrong?

          Thank you very much

          Ana Isabel Torre Bastida
          Área de OPTIMA / Optimization Modelling & Analytics
          ICT -European Software Institute
          TECNALIA
          www.tecnalia.com<http://www.tecnalia.com/>
          Parque Tecnológico de Bizkaia
          C/ Geldo, Edificio 700
          E-48160 Derio - Bizkaia (Spain)
          T +34 946 430 850 (International calls)
          T +34 664 103 580 (Mobile)
          http://bigdatabytecnalia.com/

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: "Torre Bastida, Ana Isabel" <isabel.torre@tecnalia.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		25m 3s 1 Marco Cipriani 13/Apr/16 5:44 PM
            In Progress In Progress Answered Answered
            		4d 17h 18m 1 Henar Muñoz 18/Apr/16 11:02 AM
            Answered Answered Closed Closed
            		3d 23h 10m 1 Henar Muñoz 22/Apr/16 10:13 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Problem accesing fiware instance via ssh FIWARE.Request.Lab.Spain.Problem accesing fiware instance via ssh
            HD-Enabler Unknown [ 10910 ]
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            Hi
            There was a networking problem last weekend, which has been solved. Now it is possible to access to your VM.
            ssh root@130.206.118.17
            The authenticity of host '130.206.118.17 (130.206.118.17)' can't be established.
            RSA key fingerprint is f3:10:f1:0c:57:0d:d0:15:86:52:71:07:20:15:16:15.
            Are you sure you want to continue connecting (yes/no)?

            In addition, to be able to ping your VM you should add the ICMP port in the security group.
            Regards,
            Henar

            Show
            henar Henar Muñoz added a comment - Hi There was a networking problem last weekend, which has been solved. Now it is possible to access to your VM. ssh root@130.206.118.17 The authenticity of host '130.206.118.17 (130.206.118.17)' can't be established. RSA key fingerprint is f3:10:f1:0c:57:0d:d0:15:86:52:71:07:20:15:16:15. Are you sure you want to continue connecting (yes/no)? In addition, to be able to ping your VM you should add the ICMP port in the security group. Regards, Henar
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            marcocipriani Marco Cipriani made changes -
            HD-Node Unknown [ 10852 ] Spain [ 10846 ]
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ] Spain Node Support Team [ spain.node ]
            marcocipriani Marco Cipriani made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Isabel,
            in order to ping the VM, you have to add a security rule for ICMP (ICMP 0 0 0.0.0.0/0 (CIDR)).
            About your ssh issue, I've just forwarded your request to the Spain node support team.
            We'll get back to you soon.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Dear Isabel, in order to ping the VM, you have to add a security rule for ICMP (ICMP 0 0 0.0.0.0/0 (CIDR)). About your ssh issue, I've just forwarded your request to the Spain node support team. We'll get back to you soon. Best regards Marco
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: