Hi
I can see that your MV is in active status:
b1ecf937-9953-486e-9112-dc0ea95d87a5 | optimist-orion | f6341e7f4dc34cee945401bbcc503c16 | ACTIVE | - | Running | node-int-net-01=192.168.215.166, 130.206.125.94
Also that is it accesible by ssh:
ssh root@130.206.125.94
The authenticity of host '130.206.125.94 (130.206.125.94)' can't be established.
RSA key fingerprint is 34:d3:4d:cb:81:e8:3a:d3:6a:b7:a4:e0:9e:4d:d6:12.
Are you sure you want to continue connecting (yes/no)? no

So, could you specity what its your problem exactly?
Thanks,
Henar

Comment by mario.scalabrino@yahoo.it :

Hello Heanr,

I think this answer was not for me

Cheers

Mario

On 12/04/2016 8:11, Help-Desk wrote:
>
> Hi
> I can see it is possible to acces to you VM. Do you continue having
> any problems.
> Regards,
> Heanr
> ssh root@130.206.125.94
> The authenticity of host '130.206.125.94 (130.206.125.94)' can't be
> established.
> RSA key fingerprint is 34:d3:4d:cb:81:e8:3a:d3:6a:b7:a4:e0:9e:4d:d6:12.
> Are you sure you want to continue connecting (yes/no)?
>
> Message Title
> FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
> created an issue
>
> Help-Desk <https://jira.fiware.org/browse/HELP> / extRequest
> <https://jira.fiware.org/browse/HELP-6320> HELP-6320
> <https://jira.fiware.org/browse/HELP-6320>
> [Fiware-lab-help] cloud instance accessibility problem
> <https://jira.fiware.org/browse/HELP-6320>
>
> Issue Type: extRequest extRequest
> Assignee: Henar Muñoz </secure/ViewProfile.jspa?name=henar>
> Components: FIWARE-LAB-HELP
> Created: 05/Apr/16 11:19 AM
> Priority: Major Major
> Reporter: FW External User </secure/ViewProfile.jspa?name=fw.ext.user>
>
> Hello,
>
> I am sending on behalf of FRACTALS accelerator project.
> I am working as a tech mentor.
>
> I would like to report the next issue reported by one of our
> beneficiaries:
>
> “
> We have accessibility problem to our FI-Lab cloud's resources. We
> could not connect to it neither with http nor ssh. We have checked the
> status/state of that instance and it was active/running. However, we
> tried to reboot the instance, but since that moment the status/state
> it is reboot/running.
>
> Besides that, when we enter into cloud of FI-Lab, it is appeared the
>
> message:
> Dear User,
>
> By clicking the “I accept” link below, you declare to accept the new
> defined policies. Otherwise, you can still work with your account but
> note that it will be removed by the defined deadline and the FIWARE
> Lab providers will not be responsible for creating a copy of the data
> you stored on the FIWARE Lab.
>
> I Accept
>
> Thanks
> We have tried to click the "I accept" link, but it doesn't seem to work.
>
> Could you help us to solve these problems.
>
> Our account information is: name: oobsoftwarecy email:
> oobsoftwarecy@oobsoftwarecy.com
>
> Instance information:
> project: oobsoftwarecy cloud
> cloud node: Spain2
> cloud instance : optimist-orion
> "
>
> It could be great if you can provide support on that.
>
> Thank you in advance.
>
> Kind Regards,
>
> Dimitris Soukaras
> University of Athens
>
> Since January 1st, old domains won't be supported and messages sent to
> any domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain
> (Fiware-lab-help@lists.fiware.org) instead of the old one.
>

Comment by dsoukaras@di.uoa.gr :

Dear Heanr,

we have just notified by the beneficiary that the issue has been solved.
You can close the ticket.

Thank you for your assistance.

Kind Regards,
—
Dimitris Soukaras
FRACTALS technical mentor

> On Apr 12, 2016, at 12:10 PM, Help-Desk <jira-help-desk@fi-ware.org> wrote:
>
>
>