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  1. Help-Desk
  2. HELP-6282

FIWARE.Request.Lab.Spain.Instance in REBOOT state for a long time

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          We have lost access to one of our intances in Spain2 region. After that, we
          have tried to reboot it and now is in REBOOT state for more than 15
          minutes.

          • *Name: * kwido-backend
          • *ID: * 8c28b477-4960-4055-b13e-f01c8dd16fcc
          • *Status: * REBOOT

          We are running a living lab of FICHe accelerator.

          Any ideas?
          –
          Gonzalo Pérez Eguizabal
          www.ideable.net
          Tel. 946.414.447
          Mov. 666.719.548

          Ideable Solutions, S.L.
          Carretera Bilbao-Galdakao, nº 10, 2ª planta, módulo 10
          48004 Bilbao (Edificio Boluetabarri)
          email. gonzalo@ideable.net

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: =?UTF-8?Q?Gonzalo_P=C3=A9rez?= <gonzalo@ideable.net>]

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            marcocipriani Marco Cipriani added a comment -

            The issue has been emailed:

            • Time sent: 31/Mar/16 3:46 PM
            • To: gonzalo@ideable.net
            • with subject: *(HELP-6282) [Fiware-lab-help] Instance in REBOOT state for a long time *

            Dear Gonzalo,
            I've just forwarded your request to the Spain node support team.
            We'll get back to you soon.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - The issue has been emailed: Time sent: 31/Mar/16 3:46 PM To: gonzalo@ideable.net with subject: *( HELP-6282 ) [Fiware-lab-help] Instance in REBOOT state for a long time * Dear Gonzalo, I've just forwarded your request to the Spain node support team. We'll get back to you soon. Best regards Marco
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            jicg José Ignacio Carretero Guarde added a comment -

            The issue has been emailed:

            • Time sent: 31/Mar/16 4:01 PM
            • To: gonzalo@ideable.net
            • with subject: *(HELP-6282) [Fiware-lab-help] Instance in REBOOT state for a long time *

            We've detected a fiber breakage in one of our nodes. We are working to solve the problem.

            Sorry for the inconvenients.

            Regards,
            José Ignacio.

            Show
            jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 31/Mar/16 4:01 PM To: gonzalo@ideable.net with subject: *( HELP-6282 ) [Fiware-lab-help] Instance in REBOOT state for a long time * We've detected a fiber breakage in one of our nodes. We are working to solve the problem. Sorry for the inconvenients. Regards, José Ignacio.

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: