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  1. Help-Desk
  2. HELP-6282

FIWARE.Request.Lab.Spain.Instance in REBOOT state for a long time

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          We have lost access to one of our intances in Spain2 region. After that, we
          have tried to reboot it and now is in REBOOT state for more than 15
          minutes.

          • *Name: * kwido-backend
          • *ID: * 8c28b477-4960-4055-b13e-f01c8dd16fcc
          • *Status: * REBOOT

          We are running a living lab of FICHe accelerator.

          Any ideas?
          –
          Gonzalo Pérez Eguizabal
          www.ideable.net
          Tel. 946.414.447
          Mov. 666.719.548

          Ideable Solutions, S.L.
          Carretera Bilbao-Galdakao, nº 10, 2ª planta, módulo 10
          48004 Bilbao (Edificio Boluetabarri)
          email. gonzalo@ideable.net

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: =?UTF-8?Q?Gonzalo_P=C3=A9rez?= <gonzalo@ideable.net>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		24m 57s 1 Marco Cipriani 31/Mar/16 3:46 PM
            In Progress In Progress Answered Answered
            		14m 11s 1 José Ignacio Carretero Guarde 31/Mar/16 4:01 PM
            Answered Answered Closed Closed
            		3d 19h 49m 1 José Ignacio Carretero Guarde 04/Apr/16 11:51 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            mev Manuel Escriche made changes -
            Sender Email gonzalo@ideable.net
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Instance in REBOOT state for a long time FIWARE.Request.Lab.Spain.Instance in REBOOT state for a long time
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Instance in REBOOT state for a long time FIWARE.Request.Lab.Instance in REBOOT state for a long time
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Spain Node Support Team [ spain.node ] José Ignacio Carretero Guarde [ jicg ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            The issue has been emailed:

            • Time sent: 31/Mar/16 4:01 PM
            • To: gonzalo@ideable.net
            • with subject: *(HELP-6282) [Fiware-lab-help] Instance in REBOOT state for a long time *

            We've detected a fiber breakage in one of our nodes. We are working to solve the problem.

            Sorry for the inconvenients.

            Regards,
            José Ignacio.

            Show
            jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 31/Mar/16 4:01 PM To: gonzalo@ideable.net with subject: *( HELP-6282 ) [Fiware-lab-help] Instance in REBOOT state for a long time * We've detected a fiber breakage in one of our nodes. We are working to solve the problem. Sorry for the inconvenients. Regards, José Ignacio.
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ] Spain Node Support Team [ spain.node ]
            marcocipriani Marco Cipriani made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            The issue has been emailed:

            • Time sent: 31/Mar/16 3:46 PM
            • To: gonzalo@ideable.net
            • with subject: *(HELP-6282) [Fiware-lab-help] Instance in REBOOT state for a long time *

            Dear Gonzalo,
            I've just forwarded your request to the Spain node support team.
            We'll get back to you soon.

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - The issue has been emailed: Time sent: 31/Mar/16 3:46 PM To: gonzalo@ideable.net with subject: *( HELP-6282 ) [Fiware-lab-help] Instance in REBOOT state for a long time * Dear Gonzalo, I've just forwarded your request to the Spain node support team. We'll get back to you soon. Best regards Marco
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: