Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6204

FIWARE.Request.Lab.Budapest.Urgent issues with Cloud portal in Budapest node

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          I apologize again for the trouble

          I have a problem with the virtual machine (instance ) created in Budapest
          node, in instance there is our application teachbyapp.From the control
          panel does not respond , do not riasce to reboot and even stop it always
          get this error :

          Error stopping Instance TestKeyRock . Cause : Error 503

          Error rebooting instance TestKeyRock. Cause: 503 Error

          Tahnkyou

          Massimo Corna

          –

          Massimo Corna
          Developer

          Krill Srl
          Via Copernico, 38
          20125 Milano
          Tel: +39 02 8907 5413
          Fax: +39 02 3206 6978
          Mob: +39 393 911 3793
          Skype: massimo.corna
          http://www. <http://www.e-levelcom.com/>krill.eu

          Please consider the environment before printing this e-mail.
          This email and any attachments are confidential to the intended recipient
          and may also be privileged. If you are not the intended recipient please
          delete it from your system and notify the sender. You should not copy it or
          use it for any purpose nor disclose or distribute its contents to any other
          person. Any improper use of this email and its attachments will lead to the
          person responsible having to deal with all the associated civil and
          criminal consequences of their actions (Legislative Decree 196/03 and
          Directive 2002/58/EC). The sender shall not be liable for the improper or
          incomplete transmission of the information contained in this communication
          nor for any delay in its receipt or damage to your system. The sender does
          not guarantee that the integrity of this communication has been maintained
          nor that this communication is free of viruses, interceptions or
          interference.

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-fiadopt-coaching@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-fiadopt-coaching mailing list
          Fiware-fiadopt-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fiadopt-coaching
          [Created via e-mail received from: Massimo Corna <massimo.corna@krill.eu>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1336 FIWARE.Request.Coach.FI-ADOPT.TechbyApp.Lab.Budapest

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              11 older comments
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              The issue has been emailed:

              • Time sent: 24/Mar/16 9:54 AM
              • To: xifi-support@wigner.mta.hu
              • Cc: massimo.corna@krill.eu
              • with subject: *(HELP-6204) [Fiware-fiadopt-coaching] Urgent issues with Cloud portal in Budapest node *

              Dear Sandor,

              Massimo reports that he can now see the application in a state of active and running int he control panel, but he can not connect ( 148.6.81.194 ) with putty instance as he has always have.

              Could there still be an issue with the setup of security groups, etc.?

              Thanks again for your help.

              Show
              ichulani ilknur chulani added a comment - The issue has been emailed: Time sent: 24/Mar/16 9:54 AM To: xifi-support@wigner.mta.hu Cc: massimo.corna@krill.eu with subject: *( HELP-6204 ) [Fiware-fiadopt-coaching] Urgent issues with Cloud portal in Budapest node * Dear Sandor, Massimo reports that he can now see the application in a state of active and running int he control panel, but he can not connect ( 148.6.81.194 ) with putty instance as he has always have. Could there still be an issue with the setup of security groups, etc.? Thanks again for your help.
              Hide
              Permalink
              WIGNER Budapest Node Helpdesk added a comment -

              Dear ilknur,

              the VM is now reachable. Please try it!

              Sorry for the inconvenience.

              Bests,
              Gergő

              Show
              WIGNER Budapest Node Helpdesk added a comment - Dear ilknur, the VM is now reachable. Please try it! Sorry for the inconvenience. Bests, Gergő
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              The issue has been emailed:

              • Time sent: 24/Mar/16 10:08 AM
              • To: massimo.corna@krill.eu
              • with subject: *(HELP-6204) [Fiware-fiadopt-coaching] Urgent issues with Cloud portal in Budapest node *

              Dear Massimo, the Gergo from the node team says the VM is now reachable. Please let us know if it works.

              thanks,

              ilknur

              Show
              ichulani ilknur chulani added a comment - The issue has been emailed: Time sent: 24/Mar/16 10:08 AM To: massimo.corna@krill.eu with subject: *( HELP-6204 ) [Fiware-fiadopt-coaching] Urgent issues with Cloud portal in Budapest node * Dear Massimo, the Gergo from the node team says the VM is now reachable. Please let us know if it works. thanks, ilknur
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Ok now i see in pannel control Vm, i connect correctly throw putty and in
              container i see all object that i create,
              now for me is all Ok

              Thankyou very very mutch

              Massimo Corna

              –

              Massimo Corna
              Developer

              Krill Srl
              Via Copernico, 38
              20125 Milano
              Tel: +39 02 8907 5413
              Fax: +39 02 3206 6978
              Mob: +39 393 911 3793
              Skype: massimo.corna
              http://www. <http://www.e-levelcom.com/>krill.eu

              Please consider the environment before printing this e-mail.
              This email and any attachments are confidential to the intended recipient
              and may also be privileged. If you are not the intended recipient please
              delete it from your system and notify the sender. You should not copy it or
              use it for any purpose nor disclose or distribute its contents to any other
              person. Any improper use of this email and its attachments will lead to the
              person responsible having to deal with all the associated civil and
              criminal consequences of their actions (Legislative Decree 196/03 and
              Directive 2002/58/EC). The sender shall not be liable for the improper or
              incomplete transmission of the information contained in this communication
              nor for any delay in its receipt or damage to your system. The sender does
              not guarantee that the integrity of this communication has been maintained
              nor that this communication is free of viruses, interceptions or
              interference.

              Show
              fw.ext.user FW External User added a comment - Ok now i see in pannel control Vm, i connect correctly throw putty and in container i see all object that i create, now for me is all Ok Thankyou very very mutch Massimo Corna – Massimo Corna Developer Krill Srl Via Copernico, 38 20125 Milano Tel: +39 02 8907 5413 Fax: +39 02 3206 6978 Mob: +39 393 911 3793 Skype: massimo.corna http://www . < http://www.e-levelcom.com/ >krill.eu Please consider the environment before printing this e-mail. This email and any attachments are confidential to the intended recipient and may also be privileged. If you are not the intended recipient please delete it from your system and notify the sender. You should not copy it or use it for any purpose nor disclose or distribute its contents to any other person. Any improper use of this email and its attachments will lead to the person responsible having to deal with all the associated civil and criminal consequences of their actions (Legislative Decree 196/03 and Directive 2002/58/EC). The sender shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. The sender does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Great! Thanks very much Sandor and Gergő for your help!

              ilknur

              Show
              ichulani ilknur chulani added a comment - Great! Thanks very much Sandor and Gergő for your help! ilknur

                People

                • Assignee:
                  WIGNER Budapest Node Helpdesk
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: