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  1. Help-Desk
  2. HELP-6071

FIWARE.Request.Lab.Spain.Fiware-ISSUE:: Instance creation

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi.

      My name is Juan Cabello (Aeorum company).

      I sent an email (16/02/2015) reporting an error related to the intance
      creation process. I recieved a notification that the issue was fixed.

      Today, I have got the same error:

      "Success: Blueprint Instance HELIOXCAN01 status.

      Description: Create environment HELIOXCAN01

      Status: ERROR

      Error: Infrastructure error Error interacting with OpenStack Error
      creating server: String index out of range: -10"

      The software in tire:

      apache2 4.0
      java 7
      mongodb 2.4.9
      nodejs 0.9.0
      python 2.7.5
      tomcat 6
      mysql 1.2.4

      Thanks in advance.

      Best regards.

      Previous email:
      --------------

      Currently, I'm checking Fiware because Aeorum company is involved in the
      INCENSe 2nd ACCELERATION PROGRAMME (Helioxcan project).

      We are going to integrate Fiware considering a database point of view
      and I have some doubts/problems for you (user: carmen@aeorum.com):

      1) I could not create a Blueprint instance. I sent an email:

      "Success: Blueprint Instance DATABASE01 status.
      Description: Create environment DATABASE01
      Status: ERROR
      Error: Infrastructure error Error interacting with OpenStack Error
      creating server: String index out of range: -10"

      2) We are going to use Mongo database but the SW repository has only an
      old version (2.4.9). We need a newer version, is it prossible to request
      a new version for a pre-installed SW?

      Thanks in advance.

      Best regards.

      Darme de baja | Aviso Legal [1] | Política de Privacidad [1]

      En cumplimiento de la Ley de Servicios de la Sociedad de la Información
      y de correo Electrónico y, de la Ley Orgánica sobre Protección de Datos,
      le comunicamos que su dirección de correo electrónico forma parte de un
      fichero automatizado con la finalidad de mantener relaciones
      profesionales y/o comerciales. Le informamos que la legislación vigente
      prohíbe el uso, divulgación o copia del contenido del presente mensaje
      por persona distinta del destinatario sin autorización previa. Si Ud. no
      es el destinatario de este mensaje o lo ha recibido por error, le
      agradeceríamos que nos lo comunicara y que procediera a destruirlo.
      Además le recordamos que no está autorizado a usar, imprimir, copiar o
      difundir este mensaje. Si lo desea puede ejercer sus derechos de
      acceso, rectificación, oposición y cancelación de sus datos,
      dirigiéndose por escrito al Responsable del Fichero, AEORUM ESPAÑA,
      S.L., con domicilio en C/ Severo Ochoa, 4.Edificio de Estudios
      Universitarios 29590 - Campanillas - Málaga o, mediante correo-e a la
      dirección, protecciondedatos@aeorum.com Igualmente, si no desea recibir
      más propuestas comerciales de nuestra empresa, responda a este mismo
      correo con el asunto Borrar.

      This message can contain confidential information and is directed
      exclusively to its addressee. We inform you that the legislation
      prohibits to use, spreading or copy the content of the present message
      by person different from the addressee without previous authorization.
      Pursuant to the established in the Organic Law 15/1999, of December 13,
      about Protection of Information of Personal Character and regulations of
      development, we inform that your personal information will be treated
      and remain incorporated in a file which holder is AEORUM ESPAÑA, S.L.
      The purpose of the above mentioned file is the correct management of the
      requested service and of the commercial relation between you and AEORUM
      ESPAÑA, S,L. You have 30 days to inform AEORUM ESPAÑA, S.L. in case that
      you do not want that your personal information be included in this
      file. Otherwise, the Organic Law 15/1999 established that you permit
      this use. You can exercise the right of revocation, rectify or check
      about your personal information, according to the procedure established
      by the Organic Law 15/1999, sending a letter to C/ Severo Ochoa,
      4.Edificio de Estudios Universitarios 29590 - Campanillas - Málaga, or
      email to protecciondedatos@aeorum.com

      Copyright (c) 2015 AEORUM ESPAÑA, S.L, All rights reserved.

      [2] [3] [4]

      Links:
      ------
      [1] http://www.aeorum.com
      [2] https://www.facebook.com/aeorumes
      [3] https://www.linkedin.com/company/5026979
      [4] https://twitter.com/aeorum

      [Created via e-mail received from: juan.cabello@aeorum.com]

        Issue Links

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          1d 1h 39m 1 Henar Muñoz 09/Mar/16 10:22 AM
          In Progress In Progress Answered Answered
          8d 4h 50m 1 Henar Muñoz 17/Mar/16 3:12 PM
          Answered Answered Closed Closed
          4d 19h 31m 1 Henar Muñoz 22/Mar/16 10:43 AM

            People

            • Assignee:
              henar Henar Muñoz
              Reporter:
              fw.ext.user FW External User
            • Votes:
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              Dates

              • Created:
                Updated:
                Resolved: