NaevaTeC Development Team added a comment - 02/Mar/16 12:37 PM Already contacted the user to acknowledge reception. Waiting for instructions about how to proceed with confidential data that can not be disclosed.

NaevaTeC Development Team added a comment - 04/Mar/16 9:55 AM - edited Received from user Hello, I'm having an issue where i get black screens from the video stream on an app, since numb service was working for us, i decided to apply the same solution to another app inside kurento-utils.js i added into the object something like this: ... In the first place do not change kurento-utils.js file. You can set the IceServers object using parameters, as explained in http://doc-kurento.readthedocs.org/en/stable/mastering/kurento_utils_js.html You'll also need to configure STUN and/or TURN in KMS. Instructions about how this is done are available at: http://doc-kurento.readthedocs.org/en/stable/installation_guide.html#stun-and-turn-servers . Notice TURN username should not contain special character @ as this is a reserved char and could cause problem at URL parsing phase. So I'll recommend to remove char ‘@‘ from the username.