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  1. Help-Desk
  2. HELP-6024

FIWARE.Request.Tech.Data.Stream-oriented.Configured turn server, getting back black streams with Kurento GE

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Dear FIWARE coach,
      we contact you given that we received from a CreatiFI applicant a support
      request about Kurento GE we are not able to solve.
      Given that the applicant sent us sensitive data, could you contact us (
      amaestrini@create-net.org) in order to keep protect the data? Or please let
      us know if you need direct contact with the submitter.
      Thanks.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-creatifi-coaching
      [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

        Issue Links

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          1d 23h 1 NaevaTeC Development Team 03/Mar/16 3:27 PM
          In Progress In Progress Answered Answered
          18h 34m 1 NaevaTeC Development Team 04/Mar/16 10:02 AM
          Answered Answered Closed Closed
          3s 1 NaevaTeC Development Team 04/Mar/16 10:02 AM
          fla Fernando Lopez made changes -
          Fix Version/s 2021 [ 12600 ]
          backlogmanager Backlog Manager made changes -
          Summary FIWARE.Request.Tech.Configured turn server, getting back black streams with Kurento GE FIWARE.Request.Tech.Data.Stream-oriented.Configured turn server, getting back black streams with Kurento GE
          mev Manuel Escriche made changes -
          HD-Enabler Kurento [ 10873 ]
          HD-Chapter Data [ 10838 ]
          mev Manuel Escriche made changes -
          backlogmanager Backlog Manager made changes -
          Summary [Fiware-creatifi-coaching] [CreatiFI Benelux Hub] Configured turn server, getting back black streams with Kurento GE FIWARE.Request.Tech.Configured turn server, getting back black streams with Kurento GE
          llopez NaevaTeC Development Team made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          llopez NaevaTeC Development Team made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          Hide
          llopez NaevaTeC Development Team added a comment - - edited

          Received from user

          Hello,
          I'm having an issue where i get black screens from the video stream on an app,
          since numb service was working for us, i decided to apply the same solution to another app

          inside kurento-utils.js i added into the object something like this: ...

          In the first place do not change kurento-utils.js file. You can set the IceServers object using parameters, as explained in http://doc-kurento.readthedocs.org/en/stable/mastering/kurento_utils_js.html

          You'll also need to configure STUN and/or TURN in KMS. Instructions about how this is done are available at: http://doc-kurento.readthedocs.org/en/stable/installation_guide.html#stun-and-turn-servers. Notice TURN username should not contain special character @ as this is a reserved char and could cause problem at URL parsing phase. So I'll recommend to remove char ‘@‘ from the username.

          Show
          llopez NaevaTeC Development Team added a comment - - edited Received from user Hello, I'm having an issue where i get black screens from the video stream on an app, since numb service was working for us, i decided to apply the same solution to another app inside kurento-utils.js i added into the object something like this: ... In the first place do not change kurento-utils.js file. You can set the IceServers object using parameters, as explained in http://doc-kurento.readthedocs.org/en/stable/mastering/kurento_utils_js.html You'll also need to configure STUN and/or TURN in KMS. Instructions about how this is done are available at: http://doc-kurento.readthedocs.org/en/stable/installation_guide.html#stun-and-turn-servers . Notice TURN username should not contain special character @ as this is a reserved char and could cause problem at URL parsing phase. So I'll recommend to remove char ‘@‘ from the username.
          llopez NaevaTeC Development Team made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          llopez NaevaTeC Development Team added a comment -

          Already contacted the user to acknowledge reception. Waiting for instructions about how to proceed with confidential data that can not be disclosed.

          Show
          llopez NaevaTeC Development Team added a comment - Already contacted the user to acknowledge reception. Waiting for instructions about how to proceed with confidential data that can not be disclosed.
          mev Manuel Escriche made changes -
          Assignee Luis López Fernández [ llopez ]
          backlogmanager Backlog Manager made changes -
          Field Original Value New Value
          Link This issue relates to HELC-1292 [ HELC-1292 ]
          backlogmanager Backlog Manager created issue -

            People

            • Assignee:
              llopez NaevaTeC Development Team
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: