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  1. Help-Desk
  2. HELP-5922

FIWARE.Request.Lab.General Support #429: Content Optimization SE: public instance down

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          an applicant is trying to use the Filab instance of Content Optimization
          SE, as the SE owner has recommended.

          However, it seems to be down. It should be in this address:
          http://195.220.224.14:4444/

          Thanks!

          Marc Palau
          i2CAT - Software Engineering Group

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-creatifi-coaching
          [Created via e-mail received from: Marc Palau <marc.palau@i2cat.net>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1267 FIWARE.Request.Coach.CreatiFI.General Support #429: Content Optimization SE: public instance down

            • Major - Major loss of function.
            • Closed

              Activity

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              6 older comments
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              hhorstmann Heike Horstmann added a comment -

              Hi,

              please wait! We have tested it internally in the meantime and we have found out that it is still not working as expected.
              Seems to be a configuration problem.

              I will let you know as soon as we have solved it.

              Best regards,
              Heike

              –
              Heike Horstmann
              Project Manager
              Fraunhofer Institute for Intelligent Analysis and Information Systems IAIS
              Schloss Birlinghoven, 53757 Sankt Augustin, Germany
              Phone +49 2241 14-2985

              heike.horstmann@iais.fraunhofer.de
              http://www.iais.fraunhofer.de

              Show
              hhorstmann Heike Horstmann added a comment - Hi, please wait! We have tested it internally in the meantime and we have found out that it is still not working as expected. Seems to be a configuration problem. I will let you know as soon as we have solved it. Best regards, Heike – Heike Horstmann Project Manager Fraunhofer Institute for Intelligent Analysis and Information Systems IAIS Schloss Birlinghoven, 53757 Sankt Augustin, Germany Phone +49 2241 14-2985 heike.horstmann@iais.fraunhofer.de http://www.iais.fraunhofer.de
              Hide
              Permalink
              marcocipriani Marco Cipriani added a comment -

              Dear Marc,
              I've just received the following communication from the SE responsible:
              "we have found out that the service is not still working as expected. It seems to be a configuration problem."
              I'm sorry for the inconvenience.
              We'll let you know as soon as the issue is solved.

              Best regards
              Marco

              Show
              marcocipriani Marco Cipriani added a comment - Dear Marc, I've just received the following communication from the SE responsible: "we have found out that the service is not still working as expected. It seems to be a configuration problem." I'm sorry for the inconvenience. We'll let you know as soon as the issue is solved. Best regards Marco
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Ok! i will alert the applicant.

              Thanks!

              Marc Palau
              i2CAT - Software Engineering Group

              Show
              fw.ext.user FW External User added a comment - Ok! i will alert the applicant. Thanks! Marc Palau i2CAT - Software Engineering Group
              Hide
              Permalink
              hhorstmann Heike Horstmann added a comment -

              Hi all,

              smoke test locally and from outside the endpoint finishes successfully.
              It should work now! Sorry for the delay.

              Best regards,
              Heike

              Show
              hhorstmann Heike Horstmann added a comment - Hi all, smoke test locally and from outside the endpoint finishes successfully. It should work now! Sorry for the delay. Best regards, Heike
              Hide
              Permalink
              marcocipriani Marco Cipriani added a comment -

              Dear Marc,
              the service should work now.
              Please, try again and let us know if everything works fine.

              Best regards
              Marco

              Show
              marcocipriani Marco Cipriani added a comment - Dear Marc, the service should work now. Please, try again and let us know if everything works fine. Best regards Marco

                People

                • Assignee:
                  hhorstmann Heike Horstmann
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
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                  Watchers:
                  4 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: