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  1. Help-Desk
  2. HELP-5562

FIWARE.Request.Tech.Cloud.CloudPortal.new community account member not able to access cloud resources

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None
    • HD-Chapter:
      Cloud
    • HD-Enabler:
      Cloud Portal

      Description

      Hi,

      I have a community account with my ATOS email address.

      Then I added my colleague Juan (who created a new basic account with user name JuanSancho) o the cloud organization with my name. I can see his user name the list of members for the cloud, but he still gets a message about not being authorized for the cloud resources. i.e. see the attached screenshot.

      Could you kindly tell me if I am not making a mistake when adding JuanSancho to the cloud organization, or if there is a sytem wide issue with IDM, etc?

      Thanks & kind regards,

      ilknur

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        Activity

        Show
        aalonsog Alvaro Alonso added a comment - Hi, you have to perform the steps explained in: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_authorize_other_users_to_use_my_cloud_resources.3F BR
        Hide
        ichulani ilknur chulani added a comment -

        Hi Alvaro,

        Actually these were the steps I followed indeed. But it seems I had missed the last step (authorizing the users).Ooops!..

        Thanks again for your help,

        ilknur

        Show
        ichulani ilknur chulani added a comment - Hi Alvaro, Actually these were the steps I followed indeed. But it seems I had missed the last step (authorizing the users).Ooops!.. Thanks again for your help, ilknur

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            ichulani ilknur chulani
          • Votes:
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            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: