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  1. Help-Desk
  2. HELP-5532

FIWARE.Request.Tech.Cloud.CloudPortal.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hello,

          I try to sign up at the Fiware Lab (https://account.lab.fiware.org/), but do
          not receive the confirmation instructions, so I cannot activate my account.

          It is also not in my SPAM Folder.

          With regards,

          John van Echtelt

          john@van-echtelt.nl <john@van-echtelt.nl>

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: John van Echtelt <john@van-echtelt.nl>]

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            Activity

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            Permalink
            fw.ext.user FW External User added a comment -

            Dear,

            Can you please try to follow the “Forgot password” procedure ?

            If it foes not work can you please try to register again and let us know ?

            Best,
            Daniele

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear, Can you please try to follow the “Forgot password” procedure ? If it foes not work can you please try to register again and let us know ? Best, Daniele Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi Daniele,

            I get the following error messages at the The Forgot password
            procedure:
            Error: The email address you have specific is registered but not
            activated. Please check your email for the activation link or request a
            new one. If your problem persits, please contact:
            fiware-lab-help@lists.fiware.org

            Error: An error occurred, try again later.

            Sign up again gives the error message: The email is already in use.
            I want to use this e-mailadres.

            With regards,

            John van Echtelt

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Hi Daniele, I get the following error messages at the The Forgot password procedure: Error: The email address you have specific is registered but not activated. Please check your email for the activation link or request a new one. If your problem persits, please contact: fiware-lab-help@lists.fiware.org Error: An error occurred, try again later. Sign up again gives the error message: The email is already in use. I want to use this e-mailadres. With regards, John van Echtelt Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Dear I’ve forwarded your request to the second level support.

            Daniele

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear I’ve forwarded your request to the second level support. Daniele Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            aalonsog Alvaro Alonso added a comment -

            Hi,

            we had an issue with the mail server. It should be fixed during today. Please, use the option "Didn't receive confirmation instructions?" in the index page tomorrow morning.

            Sorry for the inconvenience.

            Show
            aalonsog Alvaro Alonso added a comment - Hi, we had an issue with the mail server. It should be fixed during today. Please, use the option "Didn't receive confirmation instructions?" in the index page tomorrow morning. Sorry for the inconvenience.

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: