Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
Description
Dear Sir or Madam,
I am trying to allocate a floating IP to a newly created instance as
instructed in slide 8 of this
<http://www.slideshare.net/FI-WARE/settingupyourvirtualinfrastructureusingfi-labcloud140122042451phpapp01>
presentation. I receive a warning saying that "*ERROR: You exceeded the
limit of Floating IPs". *Why do I receive this warning? Can you please help
me resolve this issue?
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[Created via e-mail received from: Anna Damtsa <anna@tessera.gr>]
Activity
Dear Anna,
I have just urged the Poznan support team in order to get a response to your request. I hope they’ll get back to you soon.
Please, don't hesitate to contact us for any further issue.
Best regards
Marco
Thank you, Marco.
On Wed, Dec 16, 2015 at 4:09 PM, Help-Desk <jira-help-desk@fi-ware.org>
You have assigned quota of 1 public ip, so if you are trying to assign second ip, you are given the warning
Dear Anna,
the Poznan support replied that you have assigned quota of 1 public ip, so if you are trying to assign a second ip, you get the warning.
In order to solve your issue, you can find information about how to access to several VMs with just one IP at http://joseignaciocarretero.blogspot.com.es/2014/09/fiware-lab-only-one-single-ip-per-user.html .
If the above solution it's not applicable for you, you should submit a formal request for one or more floating IP, by using the form available at https://account.lab.fiware.org/ clicking on the button “Request Community Account Upgrade” .
I look forward to your kind feedback.
Best regards
Marco
Ticket closed because we didn't get further feedback from the user.
Dear Anna,
we need to know the region in which you are experiencing the issue and what's your project ID (you can find it selecting your project name and looking at the info bar: it should be something like 00000000XXX).
Anyway, keep in mind that most of the regions provide the Floating IPs to the users only on request.
Please, provide us the information requested above, so we will be able to forward your request to the proper support team.
Best regards
Marco