Ticket closed because we didn't get further feedback from the user.

Dear Anna,
the Poznan support replied that you have assigned quota of 1 public ip, so if you are trying to assign a second ip, you get the warning.

In order to solve your issue, you can find information about how to access to several VMs with just one IP at http://joseignaciocarretero.blogspot.com.es/2014/09/fiware-lab-only-one-single-ip-per-user.html .
If the above solution it's not applicable for you, you should submit a formal request for one or more floating IP, by using the form available at https://account.lab.fiware.org/ clicking on the button “Request Community Account Upgrade” .
I look forward to your kind feedback.

Best regards
Marco

You have assigned quota of 1 public ip, so if you are trying to assign second ip, you are given the warning

Thank you, Marco.

On Wed, Dec 16, 2015 at 4:09 PM, Help-Desk <jira-help-desk@fi-ware.org>

Dear Anna,
I have just urged the Poznan support team in order to get a response to your request. I hope they’ll get back to you soon.
Please, don't hesitate to contact us for any further issue.

Best regards
Marco

Dear Poznan support team,
please, could you take charge of the following Jira ticket -> https://jira.fiware.org/browse/HELP-5513 ?
The user is still waiting for a response.
Thank you.

Best regards
Marco

Dear Marco,
Would you kindly share any feedback you might have regarding the progress
of my request? Is there a rough estimate about when it is going to be
resolved? Since we need to meet deadlines, this piece of information is
valuable to us.

Regards,
Anna Damtsa

On Mon, Dec 14, 2015 at 3:45 PM, Help-Desk <jira-help-desk@fi-ware.org>

Dear Anna,
I've just forwarded your request to the Poznan support team.

Best regards
Marco

Dear Marco,
The project ID is 3bfbe657602945f89c613785b21f9f89. Please note that this
FI-Lab account is used for two projects under two accelerators and is
registered with efop@tessera.gr. Project TAQ (Fractals) and diaBEATes
(FI-C3). To the best of my knowledge the server is hosted at Poznan.
Thank you for helping me out.

Regards,
Anna

On Mon, Dec 14, 2015 at 3:26 PM, Help-Desk <jira-help-desk@fi-ware.org>

Dear Anna,
we need to know the region in which you are experiencing the issue and what's your project ID (you can find it selecting your project name and looking at the info bar: it should be something like 00000000XXX).
Anyway, keep in mind that most of the regions provide the Floating IPs to the users only on request.
Please, provide us the information requested above, so we will be able to forward your request to the proper support team.

Best regards
Marco