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  1. Help-Desk
  2. HELP-5430

FIWARE.Request.Lab.Trento.FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Good evening,

      I have a server in the fiware cloud and it is suddenly unreachable. From
      the internal monitoring system it is up and running and apparently has no
      issues, but it does not even respond to pings from my network (Italy), from
      germany and from US.

      It is not a networking issue on my network as I tried both from mobile and
      from wired networks from different points in the world. It is not an issue
      with configuration because up to 3 hours ago it was perfectly reacheable.

      The server is in the Trento datacenter.

      Thank you

      Marco


      Marco Montanari
      mail: marco.montanari@gmail.com
      mail: mmo@mmo.it
      mail: marco.montanari@formicablu.it
      pec: marco.montanari.ing@pec.it
      mobile: +39 3335267086
      skype: marco.montanari
      web: http://ingmmo.com

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Marco Montanari <marco.montanari@gmail.com>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.FIWARE Lab Assistance. FIWARE.Request.Lab.Trento.FIWARE Lab Assistance.
        mev Manuel Escriche made changes -
        HD-Node Trento [ 10923 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
        mev Manuel Escriche made changes -
        TrentoNodeTeam Trento Node Team made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        gcossu Giuseppe Cossu made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        gcossu Giuseppe Cossu made changes -
        Assignee Trento Node Team [ trentonodeteam ]
        gcossu Giuseppe Cossu made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            TrentoNodeTeam Trento Node Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: