Details
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Type: extRequest
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Status: Closed
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Priority: Blocker
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Hi,
The applicant with the previous ticket at jira (closed -
https://jira.fiware.org/browse/HELC-1055) and redmine (closed -
http://techsupport.creatifi.eu/issues/414) has reopened the issue.
Here is the message:
*I'm reopening this issue, it took eight days to get an answer and then you
close it after two days...*
*"We're running our own instance of KeyRock and it's been working great but
we've now *
*run into this problem: libMagickCore.so.2: cannot open shared object file:
No such file or directory ... RMagick2.so (LoadError)"*
It's not solved, it persists.
You told us:
*"It looks like an error in the old IdM version (the Ruby on Rails one)
https://github.com/ging/fi-ware-idm-deprecated
<https://github.com/ging/fi-ware-idm-deprecated>.*
Check this link, it might be of some help:
*http://stackoverflow.com/questions/16684544/libmagickcore-so-4-cannot-open-shared-object-file-no-such-file-or-directory
<http://stackoverflow.com/questions/16684544/libmagickcore-so-4-cannot-open-shared-object-file-no-such-file-or-directory>"*
*We're already aware of the problem being Keyrock and the first thing we
did was looking for solutions on StackOverflow.*
*You say "old IdM" version, but the GE provider is still responsible to
support it and we would like proper support.*
*This is important for us since it´s what validates our project in call 2,
we now had to circumvent everything.*
Thank you for taking this issue seriously.
KR,
--------------------------------------------------------
Gerard Castillo Lasheras
Enginyer de Projectes
Fundació i2CAT - Unitat Audiovisual
SkypeID: gerardcl85
Telf.: +34.93.553.26.30 (530)
--------------------------------------------------------
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[Created via e-mail received from: Gerard Castillo Lasheras <gerard.castillo@i2cat.net>]
Issue Links
- relates to
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HELC-1076 FIWARE.Request.Coach.CreatiFI.General Support #416: Dependency problem in KeyRock (reopened)
- Closed
Hi Alvaro,
why this ticket has been closed without any comment?
Can you clarify please?
Thanks
silvio