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  1. Help-Desk
  2. HELP-4653

FIWARE.Request.Lab.Spain.General Support #415: Fiware LAB.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          An applicant has reported no connectivity to new VM (this was created at
          the beginning of the day):

          Dear,

          I have some troubles to set up a VM.

          *I cannot access remotely to the server. I have launched a Centos-6.5-x64,
          I have set the security rules (TCP port 22 is opened, among others) and the
          floating ip. Then, I get: (fiware.png)*

          Here are the instructions for connecting: (fiware_instructions.png)

          Here is the instance info: (instance_info.png)

          Thanks for your help.

          *fiware.png
          <http://techsupport.creatifi.eu/attachments/download/272/fiware.png> (13.4
          KB) [image: Delete] <http://techsupport.creatifi.eu/attachments/272> Adso
          Fernández, 09/30/2015 10:59 AM*

          *fiware_instructions.png
          <http://techsupport.creatifi.eu/attachments/download/273/fiware_instructions.png>
          (27.9 KB) [image: Delete] <http://techsupport.creatifi.eu/attachments/273>
          Adso Fernández, 09/30/2015 10:59 AM*

          *instance_info.png
          <http://techsupport.creatifi.eu/attachments/download/274/instance_info.png>
          (58.7 KB) [image: Delete] <http://techsupport.creatifi.eu/attachments/274>
          Adso Fernández, 09/30/2015 10:59 AM*

          Kind regards,
          --------------------------------------------------------

          Gerard Castillo Lasheras
          Enginyer de Projectes
          Fundació i2CAT - Unitat Audiovisual
          SkypeID: gerardcl85
          Telf.: +34.93.553.26.30 (530)
          --------------------------------------------------------

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fiware.org
          https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
          [Created via e-mail received from: Gerard Castillo Lasheras <gerard.castillo@i2cat.net>]

          1. fiware_instructions.png
            28 kB
          2. fiware1.png
            13 kB
          3. instance_info.png
            59 kB

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1068 FIWARE.Request.Coach.CreatiFI.General Support #415: Fiware LAB

            • Major - Major loss of function.
            • Closed

              Activity

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              4 older comments
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Hi,

              Yes, it was sent to the applicant.

              I put in copy my colleague Marc Palau who is the technical responsible
              right now, since I'm leaving my current job.

              Thank you very much for your help,

              Kind regards,

              Show
              fw.ext.user FW External User added a comment - Hi, Yes, it was sent to the applicant. I put in copy my colleague Marc Palau who is the technical responsible right now, since I'm leaving my current job. Thank you very much for your help, Kind regards,
              Hide
              Permalink
              leandroguillen Leandro Guillén added a comment -

              I'm reopening since this seems to not have been solved successfully.

              Show
              leandroguillen Leandro Guillén added a comment - I'm reopening since this seems to not have been solved successfully.
              Hide
              Permalink
              henar Henar Muñoz added a comment -

              Hi
              In order to check what it is hapenning with your VMs and why you don't have access, I would need to know the mail you use to access to the Cloud, so that I can check it. According what I saw in the images, you were using both networks to deploy the VM, please use just one the node-int-net-01. Then also I saw that you have to associate a floating ip to your VM, and use this floating ip to access by ssh.
              Regards,
              Henar

              Show
              henar Henar Muñoz added a comment - Hi In order to check what it is hapenning with your VMs and why you don't have access, I would need to know the mail you use to access to the Cloud, so that I can check it. According what I saw in the images, you were using both networks to deploy the VM, please use just one the node-int-net-01. Then also I saw that you have to associate a floating ip to your VM, and use this floating ip to access by ssh. Regards, Henar
              Hide
              Permalink
              henar Henar Muñoz added a comment -

              Hi
              In order to check what it is hapenning with your VMs and why you don't have access, I would need to know the mail you use to access to the Cloud, so that I can check it. According what I saw in the images, you were using both networks to deploy the VM, please use just one the node-int-net-01. Then also I saw that you have to associate a floating ip to your VM, and use this floating ip to access by ssh.
              Regards,
              Henar

              Show
              henar Henar Muñoz added a comment - Hi In order to check what it is hapenning with your VMs and why you don't have access, I would need to know the mail you use to access to the Cloud, so that I can check it. According what I saw in the images, you were using both networks to deploy the VM, please use just one the node-int-net-01. Then also I saw that you have to associate a floating ip to your VM, and use this floating ip to access by ssh. Regards, Henar
              Hide
              Permalink
              leandroguillen Leandro Guillén added a comment -

              Closing due to lack of response from user.

              Show
              leandroguillen Leandro Guillén added a comment - Closing due to lack of response from user.

                People

                • Assignee:
                  henar Henar Muñoz
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  1 Vote for this issue
                  Watchers:
                  4 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: