Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Gent
Description
Hello,
I am unable to associate a floating IP to an instance in the Gent region.
The FIWARE Lab account I’m using: itudemobile@gmail.com (recently turned into a community account)
Floating IPs I’ve gotten from the public-ext-net-03 floating IP pool: 193.190.127.195 & 193.190.127.198
Can you help me with my problem?
Let me know if you need more information.
Kind regards,
Ricardo de Wilde
Software Engineer
iOS Developer
Lageweg 2
3703 CA Zeist
■ tel +31(0)30 692 60 08
■ mob +31(0) 6 30 90 15 86
■ mail r.dewilde@itude.com <r.dewilde@itude.com
>
www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090
_____________________________________________________________________________
**Op deze mail is een disclaimer van toepassing. De inhoud daarvan is te lezen op onze website**
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[Created via e-mail received from: Ricardo de Wilde <r.dewilde@itude.com>]
Activity
Dear Ricardo,
We have been checking and there is missing all the network configuration to be able to have external access. Please follow the next instructions to create resources and servers in order:
1- Create a private network with dhcp enabled.
2- Create a router.
3- Assign a public gateway to the router.
4- Assign a new interface to your router with the private network.
5- Configure Security groups. (For ping icmp,0,0,0.0.0.0/0)
5- Create instances with the network interface on the private network.
6- Associate a floating ip to the instance
Thank you.
Best regards,
The Gent Team.
Hello,
I was able to successfully allocate a Floating IP to my instance in Gent after following the instructions that were provided in HELP-4076. (Many thanks!)
However, I sometimes am not able to reach the instance via the Floating IP with either SSH or ping.
Is this because of maintenance of faulty network settings in my FIWARE Lab Cloud?
Could someone take a look at my settings to check if I haven’t forgotten anything?
Kind regards,
Ricardo de Wilde
Software Engineer
iOS Developer
Lageweg 2
3703 CA Zeist
■ tel +31(0)30 692 60 08
■ mob +31(0) 6 30 90 15 86
■ mail r.dewilde@itude.com <r.dewilde@itude.com>
www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090
Dear,
After checking, Network is working fine also you private router. Which are the settings of you firewall (security groups)?
Thank you,
The Gent node.
Hello,
I don’t know how I can respond to comments in the JIRA ticket (since I have no JIRA account) so that’s why I’m responding via this mail.
These are the firewall settings we are using:
Met vriendelijke groeten / Kind regards,
Ricardo de Wilde
Software Engineer
iOS Developer
Lageweg 2
3703 CA Zeist
■ tel +31(0)30 692 60 08
■ mob +31(0) 6 30 90 15 86
■ mail r.dewilde@itude.com <r.dewilde@itude.com>
www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090
Dear Ricardo,
We forwarded your request to Gent helpdesk team in order to provide help.
Kind regards
IWAVE team, on behalf of helpdesk team
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