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  1. Help-Desk
  2. HELP-4076

FIWARE.Request.Lab.Gent.FIWARE Lab Assistance - Unable to associate a floating IP.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I am unable to associate a floating IP to an instance in the Gent region.
          The FIWARE Lab account I’m using: itudemobile@gmail.com (recently turned into a community account)
          Floating IPs I’ve gotten from the public-ext-net-03 floating IP pool: 193.190.127.195 & 193.190.127.198

          Can you help me with my problem?
          Let me know if you need more information.

          Kind regards,

          Ricardo de Wilde
          Software Engineer
          iOS Developer

          Lageweg 2
          3703 CA Zeist
          ■ tel +31(0)30 692 60 08
          ■ mob +31(0) 6 30 90 15 86
          ■ mail r.dewilde@itude.com <r.dewilde@itude.com>

          www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090
          _____________________________________________________________________________
          **Op deze mail is een disclaimer van toepassing. De inhoud daarvan is te lezen op onze website**

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help-new
          [Created via e-mail received from: Ricardo de Wilde <r.dewilde@itude.com>]

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            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		19h 50m 1 Gent Node Helpdesk 11/Sep/15 11:22 AM
            In Progress In Progress Answered Answered
            		3d 22h 54m 1 Gent Node Helpdesk 15/Sep/15 10:16 AM
            Answered Answered Closed Closed
            		30d 3h 46m 1 Gent Node Helpdesk 15/Oct/15 2:03 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FIWARE Lab Assistance - Unable to associate a floating IP. FIWARE.Request.Lab.Gent.FIWARE Lab Assistance - Unable to associate a floating IP.
            mev Manuel Escriche made changes -
            HD-Node Gent [ 10916 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance - Unable to associate a floating IP FIWARE.Request.Lab.FIWARE Lab Assistance - Unable to associate a floating IP.
            mev Manuel Escriche made changes -
            Sender Email r.dewilde@itude.com
            IMINDS Gent Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            fw.ext.user FW External User made changes -
            Attachment Screen Shot 2015-09-24 at 10.04.20.png [ 18179 ]
            Attachment 0.png [ 18180 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,

            I don’t know how I can respond to comments in the JIRA ticket (since I have no JIRA account) so that’s why I’m responding via this mail.

            These are the firewall settings we are using:

            Met vriendelijke groeten / Kind regards,

            Ricardo de Wilde
            Software Engineer
            iOS Developer

            Lageweg 2
            3703 CA Zeist
            ■ tel +31(0)30 692 60 08
            ■ mob +31(0) 6 30 90 15 86
            ■ mail r.dewilde@itude.com <r.dewilde@itude.com>

            www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090

            Show
            fw.ext.user FW External User added a comment - Hello, I don’t know how I can respond to comments in the JIRA ticket (since I have no JIRA account) so that’s why I’m responding via this mail. These are the firewall settings we are using: Met vriendelijke groeten / Kind regards, Ricardo de Wilde Software Engineer iOS Developer Lageweg 2 3703 CA Zeist ■ tel +31(0)30 692 60 08 ■ mob +31(0) 6 30 90 15 86 ■ mail r.dewilde@itude.com < r.dewilde@itude.com > www.itude.com < http://www.itude.com/ > ■ K.v.K. 30146090
            Hide
            Permalink
            IMINDS Gent Node Helpdesk added a comment -

            Dear,

            After checking, Network is working fine also you private router. Which are the settings of you firewall (security groups)?

            Thank you,

            The Gent node.

            Show
            IMINDS Gent Node Helpdesk added a comment - Dear, After checking, Network is working fine also you private router. Which are the settings of you firewall (security groups)? Thank you, The Gent node.
            fw.ext.user FW External User made changes -
            Attachment 0.png [ 18164 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,

            I was able to successfully allocate a Floating IP to my instance in Gent after following the instructions that were provided in HELP-4076. (Many thanks!)
            However, I sometimes am not able to reach the instance via the Floating IP with either SSH or ping.

            Is this because of maintenance of faulty network settings in my FIWARE Lab Cloud?
            Could someone take a look at my settings to check if I haven’t forgotten anything?

            Kind regards,

            Ricardo de Wilde
            Software Engineer
            iOS Developer

            Lageweg 2
            3703 CA Zeist
            ■ tel +31(0)30 692 60 08
            ■ mob +31(0) 6 30 90 15 86
            ■ mail r.dewilde@itude.com <r.dewilde@itude.com>

            www.itude.com <http://www.itude.com/> ■ K.v.K. 30146090

            Show
            fw.ext.user FW External User added a comment - Hello, I was able to successfully allocate a Floating IP to my instance in Gent after following the instructions that were provided in HELP-4076 . (Many thanks!) However, I sometimes am not able to reach the instance via the Floating IP with either SSH or ping. Is this because of maintenance of faulty network settings in my FIWARE Lab Cloud? Could someone take a look at my settings to check if I haven’t forgotten anything? Kind regards, Ricardo de Wilde Software Engineer iOS Developer Lageweg 2 3703 CA Zeist ■ tel +31(0)30 692 60 08 ■ mob +31(0) 6 30 90 15 86 ■ mail r.dewilde@itude.com < r.dewilde@itude.com > www.itude.com < http://www.itude.com/ > ■ K.v.K. 30146090
            IMINDS Gent Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            IMINDS Gent Node Helpdesk added a comment -

            Dear Ricardo,

            We have been checking and there is missing all the network configuration to be able to have external access. Please follow the next instructions to create resources and servers in order:

            1- Create a private network with dhcp enabled.
            2- Create a router.
            3- Assign a public gateway to the router.
            4- Assign a new interface to your router with the private network.
            5- Configure Security groups. (For ping icmp,0,0,0.0.0.0/0)
            5- Create instances with the network interface on the private network.
            6- Associate a floating ip to the instance

            Thank you.
            Best regards,

            The Gent Team.

            Show
            IMINDS Gent Node Helpdesk added a comment - Dear Ricardo, We have been checking and there is missing all the network configuration to be able to have external access. Please follow the next instructions to create resources and servers in order: 1- Create a private network with dhcp enabled. 2- Create a router. 3- Assign a public gateway to the router. 4- Assign a new interface to your router with the private network. 5- Configure Security groups. (For ping icmp,0,0,0.0.0.0/0) 5- Create instances with the network interface on the private network. 6- Associate a floating ip to the instance Thank you. Best regards, The Gent Team.
            IMINDS Gent Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            aristi Aristi Galani (Inactive) added a comment -

            Dear Ricardo,

            We forwarded your request to Gent helpdesk team in order to provide help.

            Kind regards
            IWAVE team, on behalf of helpdesk team

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help-new

            Show
            aristi Aristi Galani (Inactive) added a comment - Dear Ricardo, We forwarded your request to Gent helpdesk team in order to provide help. Kind regards IWAVE team, on behalf of helpdesk team _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help-new
            UPRC PiraeusU Node Helpdesk made changes -
            Assignee Gent Node Helpdesk [ iminds ]
            UPRC PiraeusU Node Helpdesk made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                IMINDS Gent Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: