Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-4063

FIWARE.Request.Lab.Berlin.Agrivi FILAB issue

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Berlin

      Description

      The following issue has been submitted by Agrivi Project on Fractals:

      I'm having issues with setting up virtual instances in Fiware Cloud portal. I have managed to launch the instance (with some strange errors appearing few times), and now I wish to set up security groups and assign floating IP's to my instance.
      However, i get this error for assigning floating IP
      [Inline image 1]

      And I'm unsure what to enter here to enable access to my instance over SSH
      [Inline image 2]

      Hope you can help with this.

      Can you provide some help?

      Thanks in advance.

      _______________________________________________
      Fiware-fractals-coaching mailing list
      Fiware-fractals-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-fractals-coaching-new
      [Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]

      1. image005.png
        29 kB
      2. image004.png
        0.7 kB
      3. image003.png
        0.9 kB
      4. image002.png
        30 kB
      5. image002.png
        0.5 kB
      6. image001.png
        22 kB
      7. image001.jpg
        1 kB

        Issue Links

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          17h 38m 1 Berlin Node Helpdesk 10/Sep/15 9:00 AM
          In Progress In Progress Answered Answered
          8s 1 Berlin Node Helpdesk 10/Sep/15 9:00 AM
          Answered Answered Closed Closed
          8h 4m 1 Berlin Node Helpdesk 10/Sep/15 5:05 PM
          fla Fernando Lopez made changes -
          Fix Version/s 2021 [ 12600 ]
          backlogmanager Backlog Manager made changes -
          Summary [Fractals] Agrivi FILAB issue FIWARE.Request.Lab.Berlin.Agrivi FILAB issue
          mev Manuel Escriche made changes -
          HD-Node Berlin [ 10914 ]
          BerlinSupportTeam Berlin Node Helpdesk made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          fw.ext.user FW External User made changes -
          Attachment image001.jpg [ 17997 ]
          Attachment image003.png [ 17998 ]
          Attachment image005.png [ 17999 ]
          Attachment image004.png [ 18000 ]
          Attachment image002.png [ 18001 ]
          Hide
          fw.ext.user FW External User added a comment -

          Thank you Javier.
          You can ignore my previous e-mail and this bug report since we have decided
          to go with the option for setting up enablers on our servers, and not on
          Fiware Cloud.

          Regards

          On Thu, Sep 10, 2015 at 11:50 AM, Romero, Javier <javier.romero@atos.net>

          Darko GebaeiDevelopment Lead

          *Agrivi Ltd *| www.agrivi.com
          St John Street 145-157, London, UK
          Landline: +44 2086 380 510
          Mobile: +385 99 33 55 011
          E-mail: darko@agrivi.com
          Skype: darko.gebaei

          <http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=http%3A%2F%2Fwww.agrivi.com%2F&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a>

          [image: cid:image014.png@01D0D8DF.D011D2C0]
          <http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=https%3A%2F%2Fwww.facebook.com%2FAgriviCorp&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a>

          [image: cid:image015.png@01D0D8DF.D011D2C0]
          <http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=https%3A%2F%2Fwww.twitter.com%2FAgriviCorp&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a>

          [image: cid:image016.png@01D0D8DF.D011D2C0]
          <http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=https%3A%2F%2Fhr.linkedin.com%2Fin%2Fdarkogebaei&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a>

          [image: cid:image008.png@01D0E0A7.E8DC3410]

          *We are at Agritechnica!*Visit us: Hall 15, Row H42

          Show
          fw.ext.user FW External User added a comment - Thank you Javier. You can ignore my previous e-mail and this bug report since we have decided to go with the option for setting up enablers on our servers, and not on Fiware Cloud. Regards On Thu, Sep 10, 2015 at 11:50 AM, Romero, Javier <javier.romero@atos.net> – Darko Gebaei Development Lead *Agrivi Ltd *| www.agrivi.com St John Street 145-157, London, UK Landline: +44 2086 380 510 Mobile: +385 99 33 55 011 E-mail: darko@agrivi.com Skype: darko.gebaei < http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=http%3A%2F%2Fwww.agrivi.com%2F&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a > [image: cid:image014.png@01D0D8DF.D011D2C0] < http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=https%3A%2F%2Fwww.facebook.com%2FAgriviCorp&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a > [image: cid:image015.png@01D0D8DF.D011D2C0] < http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=https%3A%2F%2Fwww.twitter.com%2FAgriviCorp&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a > [image: cid:image016.png@01D0D8DF.D011D2C0] < http://t.sidekickopen16.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45v0Jy-VcW14v63J-98W3LyyXR56dNzXf5d5J6W02?t=https%3A%2F%2Fhr.linkedin.com%2Fin%2Fdarkogebaei&si=4909200915824640&pi=03d571eb-7f52-4dc1-a550-18ce924e704a > [image: cid:image008.png@01D0E0A7.E8DC3410] *We are at Agritechnica!*Visit us: Hall 15, Row H42
          Hide
          fw.ext.user FW External User added a comment -

          Dear Darko

          Node team is requesting the following information:

          please provide your tenant_id and/or the UUID of the instance that having issues.

          I assume that your tenant_id is: 2741b511c2f04267b636a5b4290aee07

          This tenant_id has currently no instances configured.

          root@xifi-juno-ctrl:~# nova list --tenant 2741b511c2f04267b636a5b4290aee07 --all-tenants

          -------------------------------------------+

          ID Name Status Task State Power State Networks

          -------------------------------------------+

          -------------------------------------------+

          Each user has a default security rule. Please use this to manage your rules. You can add a rule by clicking on "Add Rule" of the lower right corner (see image002.png)

          If you select the node-int-net-01 network for launching your instance your should be able to associate the floating IP. Before you have to allocate the IP in the Security Tab to your tenant. Make sure that you select the floating IP from the public-ext-net-01 pool.

          Please provide the requested information answering this email, and keeping the all the recipients of the current mail.

          Best Regards

          Show
          fw.ext.user FW External User added a comment - Dear Darko Node team is requesting the following information: please provide your tenant_id and/or the UUID of the instance that having issues. I assume that your tenant_id is: 2741b511c2f04267b636a5b4290aee07 This tenant_id has currently no instances configured. root@xifi-juno-ctrl:~# nova list --tenant 2741b511c2f04267b636a5b4290aee07 --all-tenants -------------------------------------------+ ID Name Status Task State Power State Networks -------------------------------------------+ -------------------------------------------+ Each user has a default security rule. Please use this to manage your rules. You can add a rule by clicking on "Add Rule" of the lower right corner (see image002.png) If you select the node-int-net-01 network for launching your instance your should be able to associate the floating IP. Before you have to allocate the IP in the Security Tab to your tenant. Make sure that you select the floating IP from the public-ext-net-01 pool. Please provide the requested information answering this email, and keeping the all the recipients of the current mail. Best Regards
          Hide
          ichulani ilknur chulani added a comment -

          Dear Javier, can you kindly pass node tream's comment to the user? and add his email address here so we can pass node team's messages directly?

          Thanks,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear Javier, can you kindly pass node tream's comment to the user? and add his email address here so we can pass node team's messages directly? Thanks, ilknur
          BerlinSupportTeam Berlin Node Helpdesk made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          BerlinSupportTeam Berlin Node Helpdesk made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          BerlinSupportTeam Berlin Node Helpdesk added a comment -

          Dear user,

          please provide your tenant_id and/or the UUID of the instance that having issues.
          I assume that your tenant_id is: 2741b511c2f04267b636a5b4290aee07

          This tenant_id has currently no instances configured.

          root@xifi-juno-ctrl:~# nova list --tenant 2741b511c2f04267b636a5b4290aee07 --all-tenants
          -------------------------------------------+

          ID Name Status Task State Power State Networks

          -------------------------------------------+
          -------------------------------------------+

          Each user has a default security rule. Please use this to manage your rules. You can add a rule by clicking on "Add Rule" of the lower right corner (see image002.png)

          If you select the node-int-net-01 network for launching your instance your should be able to associate the floating IP. Before you have to allocate the IP in the Security Tab to your tenant. Make sure that you select the floating IP from the public-ext-net-01 pool.

          Show
          BerlinSupportTeam Berlin Node Helpdesk added a comment - Dear user, please provide your tenant_id and/or the UUID of the instance that having issues. I assume that your tenant_id is: 2741b511c2f04267b636a5b4290aee07 This tenant_id has currently no instances configured. root@xifi-juno-ctrl:~# nova list --tenant 2741b511c2f04267b636a5b4290aee07 --all-tenants --- ---- ------ ---------- ----------- ---------+ ID Name Status Task State Power State Networks --- ---- ------ ---------- ----------- ---------+ --- ---- ------ ---------- ----------- ---------+ Each user has a default security rule. Please use this to manage your rules. You can add a rule by clicking on "Add Rule" of the lower right corner (see image002.png) If you select the node-int-net-01 network for launching your instance your should be able to associate the floating IP. Before you have to allocate the IP in the Security Tab to your tenant. Make sure that you select the floating IP from the public-ext-net-01 pool.
          ichulani ilknur chulani made changes -
          Link This issue blocks HELC-1012 [ HELC-1012 ]
          Hide
          ichulani ilknur chulani added a comment -

          Btw, can you include "javier.romero@atos.net" in your replies? the system did not allow me to set him as the reporter of the issue.. thanks

          Show
          ichulani ilknur chulani added a comment - Btw, can you include "javier.romero@atos.net" in your replies? the system did not allow me to set him as the reporter of the issue.. thanks
          ichulani ilknur chulani made changes -
          Attachment image001.png [ 17969 ]
          Attachment image002.png [ 17970 ]
          Hide
          ichulani ilknur chulani added a comment -

          Adding attachments form original email

          Show
          ichulani ilknur chulani added a comment - Adding attachments form original email
          ichulani ilknur chulani made changes -
          Description Dear Coachers

          The following issue has been submitted by Agrivi Project on Fractals:

          I'm having issues with setting up virtual instances in Fiware Cloud portal. I have managed to launch the instance (with some strange errors appearing few times), and now I wish to set up security groups and assign floating IP's to my instance.
          However, i get this error for assigning floating IP
          [Inline image 1]

          And I'm unsure what to enter here to enable access to my instance over SSH
          [Inline image 2]


          Hope you can help with this.

          Can you provide some help?

          Thanks in advance.

          Best Regards
          This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
          As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

          Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
          Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
          Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
          Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

          _______________________________________________
          Fiware-fractals-coaching mailing list
          Fiware-fractals-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fractals-coaching-new
          [Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]
          The following issue has been submitted by Agrivi Project on Fractals:

          I'm having issues with setting up virtual instances in Fiware Cloud portal. I have managed to launch the instance (with some strange errors appearing few times), and now I wish to set up security groups and assign floating IP's to my instance.
          However, i get this error for assigning floating IP
          [Inline image 1]

          And I'm unsure what to enter here to enable access to my instance over SSH
          [Inline image 2]


          Hope you can help with this.

          Can you provide some help?

          Thanks in advance.

          _______________________________________________
          Fiware-fractals-coaching mailing list
          Fiware-fractals-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fractals-coaching-new
          [Created via e-mail received from: "Romero, Javier" <javier.romero@atos.net>]
          ichulani ilknur chulani made changes -
          Assignee ilknur chulani [ ilknur.chulani ] Berlin Node Helpdesk [ supportteam ]
          Hide
          ichulani ilknur chulani added a comment -

          Dear Berlin node tema, could you help this SME with their question?

          Thanks,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear Berlin node tema, could you help this SME with their question? Thanks, ilknur
          ichulani ilknur chulani made changes -
          Project Help-Coaches-Desk [ 10926 ] Help-Desk [ 10841 ]
          Key HELC-1013 HELP-4063
          Component/s FIWARE-LAB-HELP [ 10279 ]
          Component/s FRACTALS [ 10365 ]
          FI-WARE Environment FI-LAB [ 10100 ]
          ichulani ilknur chulani made changes -
          Field Original Value New Value
          Link This issue clones HELC-1012 [ HELC-1012 ]
          ichulani ilknur chulani created issue -

            People

            • Assignee:
              BerlinSupportTeam Berlin Node Helpdesk
              Reporter:
              ichulani ilknur chulani
            • Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: