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  1. Help-Desk
  2. HELP-4050

FIWARE.Request.Lab.Spain.NOVIQR (FI-ADOPT SME) Help connecting to Fi-Ware Labs cloud instance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Spain

          Description

          From: Amit Ben Tzvi amit5735735@gmail.com
          Sent: Tuesday, September 08, 2015 10:46 AM
          To: Chulani, Ilknur
          Subject: Help connecting to Fi-Ware Labs cloud instance

          Hi Ilknur, it’s Amit from NoviQr.

          In regards to our previous chat we decided to go ahead and use Fi-Ware Labs’ cloud, to host our application that will involve 6 of Fi-Ware’s GEs. I have set the instance, associated a public IP to it, added 2 security groups and set a keypair. In the security groups I added two rules:

          TCP 22 22 0.0.0.0/0 CIDR

          TCP 80 80 0.0.0.0/0 CIDR

          And still I can’t find our machine (on 130.206.123.31) using SSH nor HTTP. Can you please help me or link me with someone who could? It pretty urgent.

          Thanks in advance,

          Amit.

            Issue Links

            clones

            extRequest - Request from external stakeholder received in the help desk HELC-1005 FIWARE.Request.Coach.FI-ADOPT.Noviqr.Lab.ConnectingToCloudInstanceIssue

            • Major - Major loss of function.
            • Closed
            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-4062 FIWARE.Request.Lab.Spain.Fi-Ware Labs cloud cannot connect to instance.

            • Major - Major loss of function.
            • Closed

              Activity

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              ichulani ilknur chulani added a comment -

              Dear node team,

              Could you provide some assistance to this Fi-adopt SME please?

              Thanks,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear node team, Could you provide some assistance to this Fi-adopt SME please? Thanks, ilknur
              Hide
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              ichulani ilknur chulani added a comment -

              Please email "amit5735735@gmail.com" when you add a comment here, as the system does not allow me to change the "reporter" field in the ticket.

              Thanks,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Please email "amit5735735@gmail.com" when you add a comment here, as the system does not allow me to change the "reporter" field in the ticket. Thanks, ilknur
              Hide
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              gjimenez Guillermo Jimenez added a comment -

              Dear Amit,

              I have checked that your VM has two different networks and the router had failed giving the correct routing.

              Please, remove your VM and deploy a new one selecting only one network named "node-int-net-01" for that VM.

              It should be working.

              If you have any other problem, please write back to us.

              Best Regards
              Guillermo Jiménez

              Show
              gjimenez Guillermo Jimenez added a comment - Dear Amit, I have checked that your VM has two different networks and the router had failed giving the correct routing. Please, remove your VM and deploy a new one selecting only one network named "node-int-net-01" for that VM. It should be working. If you have any other problem, please write back to us. Best Regards Guillermo Jiménez

                People

                • Assignee:
                  gjimenez Guillermo Jimenez
                  Reporter:
                  ichulani ilknur chulani
                • Votes:
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                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: