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  1. Help-Desk
  2. HELP-4050

FIWARE.Request.Lab.Spain.NOVIQR (FI-ADOPT SME) Help connecting to Fi-Ware Labs cloud instance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      From: Amit Ben Tzvi amit5735735@gmail.com
      Sent: Tuesday, September 08, 2015 10:46 AM
      To: Chulani, Ilknur
      Subject: Help connecting to Fi-Ware Labs cloud instance

      Hi Ilknur, it’s Amit from NoviQr.

      In regards to our previous chat we decided to go ahead and use Fi-Ware Labs’ cloud, to host our application that will involve 6 of Fi-Ware’s GEs. I have set the instance, associated a public IP to it, added 2 security groups and set a keypair. In the security groups I added two rules:

      TCP 22 22 0.0.0.0/0 CIDR

      TCP 80 80 0.0.0.0/0 CIDR

      And still I can’t find our machine (on 130.206.123.31) using SSH nor HTTP. Can you please help me or link me with someone who could? It pretty urgent.

      Thanks in advance,

      Amit.

        Issue Links

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          1d 20h 14m 1 Guillermo Jimenez 10/Sep/15 11:36 AM
          In Progress In Progress Answered Answered
          5m 1s 1 Guillermo Jimenez 10/Sep/15 11:41 AM
          Answered Answered Closed Closed
          1h 13m 1 Guillermo Jimenez 10/Sep/15 12:55 PM
          fla Fernando Lopez made changes -
          Fix Version/s 2021 [ 12600 ]
          backlogmanager Backlog Manager made changes -
          Summary NOVIQR (FI-ADOPT SME) Help connecting to Fi-Ware Labs cloud instance FIWARE.Request.Lab.Spain.NOVIQR (FI-ADOPT SME) Help connecting to Fi-Ware Labs cloud instance
          mev Manuel Escriche made changes -
          HD-Node Spain [ 10846 ]
          gjimenez Guillermo Jimenez made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          gjimenez Guillermo Jimenez made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          Hide
          gjimenez Guillermo Jimenez added a comment -

          Dear Amit,

          I have checked that your VM has two different networks and the router had failed giving the correct routing.

          Please, remove your VM and deploy a new one selecting only one network named "node-int-net-01" for that VM.

          It should be working.

          If you have any other problem, please write back to us.

          Best Regards
          Guillermo Jiménez

          Show
          gjimenez Guillermo Jimenez added a comment - Dear Amit, I have checked that your VM has two different networks and the router had failed giving the correct routing. Please, remove your VM and deploy a new one selecting only one network named "node-int-net-01" for that VM. It should be working. If you have any other problem, please write back to us. Best Regards Guillermo Jiménez
          gjimenez Guillermo Jimenez made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          gjimenez Guillermo Jimenez made changes -
          Assignee Spain Node Support Team [ spain.node ] Guillermo Jiménez Prieto [ guillermo.jimenez ]
          marcocipriani Marco Cipriani made changes -
          Link This issue relates to HELP-4062 [ HELP-4062 ]
          ichulani ilknur chulani made changes -
          Description Dear Amit,

          The best way would be to contact the Fiware Lab team directly. I am creating a help ticket for you. Please write to fiware-lab-help@lists.fiware.org<mailto:fiware-lab-help@lists.fiware.org> directly next time to get faster response.

          Best regards,

          ilknur

          From: Amit Ben Tzvi [mailto:amit5735735@gmail.com]
          Sent: Tuesday, September 08, 2015 10:46 AM
          To: Chulani, Ilknur
          Subject: Help connecting to Fi-Ware Labs cloud instance


          Hi Ilknur, it’s Amit from NoviQr.

          In regards to our previous chat we decided to go ahead and use Fi-Ware Labs’ cloud, to host our application that will involve 6 of Fi-Ware’s GEs. I have set the instance, associated a public IP to it, added 2 security groups and set a keypair. In the security groups I added two rules:

          TCP 22 22 0.0.0.0/0 CIDR

          TCP 80 80 0.0.0.0/0 CIDR

          And still I can’t find our machine (on 130.206.123.31) using SSH nor HTTP. Can you please help me or link me with someone who could? It pretty urgent.

          Thanks in advance,

                                          Amit.

          From: Amit Ben Tzvi [mailto:amit5735735@gmail.com]
          Sent: Tuesday, September 08, 2015 10:46 AM
          To: Chulani, Ilknur
          Subject: Help connecting to Fi-Ware Labs cloud instance


          Hi Ilknur, it’s Amit from NoviQr.

          In regards to our previous chat we decided to go ahead and use Fi-Ware Labs’ cloud, to host our application that will involve 6 of Fi-Ware’s GEs. I have set the instance, associated a public IP to it, added 2 security groups and set a keypair. In the security groups I added two rules:

          TCP 22 22 0.0.0.0/0 CIDR

          TCP 80 80 0.0.0.0/0 CIDR

          And still I can’t find our machine (on 130.206.123.31) using SSH nor HTTP. Can you please help me or link me with someone who could? It pretty urgent.

          Thanks in advance,

                                          Amit.
          Hide
          ichulani ilknur chulani added a comment -

          Please email "amit5735735@gmail.com" when you add a comment here, as the system does not allow me to change the "reporter" field in the ticket.

          Thanks,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Please email "amit5735735@gmail.com" when you add a comment here, as the system does not allow me to change the "reporter" field in the ticket. Thanks, ilknur
          ichulani ilknur chulani made changes -
          Description Dear Amit,

          The best way would be to contact the Fiware Lab team directly. I am creating a help ticket for you. Please write to fiware-lab-help@lists.fiware.org<mailto:fiware-lab-help@lists.fiware.org> directly next time to get faster response.

          Best regards,

          ilknur

          From: Amit Ben Tzvi [mailto:amit5735735@gmail.com]
          Sent: Tuesday, September 08, 2015 10:46 AM
          To: Chulani, Ilknur
          Subject: Help connecting to Fi-Ware Labs cloud instance


          Hi Ilknur, it’s Amit from NoviQr.

          In regards to our previous chat we decided to go ahead and use Fi-Ware Labs’ cloud, to host our application that will involve 6 of Fi-Ware’s GEs. I have set the instance, associated a public IP to it, added 2 security groups and set a keypair. In the security groups I added two rules:

          TCP 22 22 0.0.0.0/0 CIDR

          TCP 80 80 0.0.0.0/0 CIDR

          And still I can’t find our machine (on 130.206.123.31) using SSH nor HTTP. Can you please help me or link me with someone who could? It pretty urgent.

          Thanks in advance,

                                          Amit.



          Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz.

          This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

          _______________________________________________
          Fiware-fiadopt-coaching mailing list
          Fiware-fiadopt-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fiadopt-coaching-new
          Dear Amit,

          The best way would be to contact the Fiware Lab team directly. I am creating a help ticket for you. Please write to fiware-lab-help@lists.fiware.org<mailto:fiware-lab-help@lists.fiware.org> directly next time to get faster response.

          Best regards,

          ilknur

          From: Amit Ben Tzvi [mailto:amit5735735@gmail.com]
          Sent: Tuesday, September 08, 2015 10:46 AM
          To: Chulani, Ilknur
          Subject: Help connecting to Fi-Ware Labs cloud instance


          Hi Ilknur, it’s Amit from NoviQr.

          In regards to our previous chat we decided to go ahead and use Fi-Ware Labs’ cloud, to host our application that will involve 6 of Fi-Ware’s GEs. I have set the instance, associated a public IP to it, added 2 security groups and set a keypair. In the security groups I added two rules:

          TCP 22 22 0.0.0.0/0 CIDR

          TCP 80 80 0.0.0.0/0 CIDR

          And still I can’t find our machine (on 130.206.123.31) using SSH nor HTTP. Can you please help me or link me with someone who could? It pretty urgent.

          Thanks in advance,

                                          Amit.
          ichulani ilknur chulani made changes -
          Assignee Spain Node Support Team [ spain.node ]
          Hide
          ichulani ilknur chulani added a comment -

          Dear node team,

          Could you provide some assistance to this Fi-adopt SME please?

          Thanks,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear node team, Could you provide some assistance to this Fi-adopt SME please? Thanks, ilknur
          ichulani ilknur chulani made changes -
          Component/s FIWARE-LAB-HELP [ 10279 ]
          ichulani ilknur chulani made changes -
          Project Help-Coaches-Desk [ 10926 ] Help-Desk [ 10841 ]
          Key HELC-1006 HELP-4050
          FI-WARE Environment FI-LAB [ 10100 ]
          ichulani ilknur chulani made changes -
          Summary NIQR (FI-ADOPT SME) Help connecting to Fi-Ware Labs cloud instance NOVIQR (FI-ADOPT SME) Help connecting to Fi-Ware Labs cloud instance
          ichulani ilknur chulani made changes -
          Field Original Value New Value
          Link This issue clones HELC-1005 [ HELC-1005 ]
          ichulani ilknur chulani created issue -

            People

            • Assignee:
              gjimenez Guillermo Jimenez
              Reporter:
              ichulani ilknur chulani
            • Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: