Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-3829

FIWARE.Request.Lab.Trento.filab configuration problems.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          We are facing some configuration problems in filab.

          We had an instance up and running but we needed to open the default mongo
          db port so we tried to update the security group without any luck.
          Although here https://jira.fiware.org/browse/HELP-67 it is stated that
          restart is not required, access to the 27017 mongo db port never worked.

          We are in a situation where we deleted the old instance and we have
          launched a new one, with the mongodb port activated in the security group.

          Although the configuration seems to be ok we cannot ssh to the instance
          (floating ip assigned to project, instance active, etc etc.).

          Could you check if there is a problem on your end?

          The floating ip we have is 193.205.211.123 in Trento.

          Best,
          -Thimios.

          _______________________________________________
          Fiware-tech-help mailing list
          Fiware-tech-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-tech-help

          [Created via e-mail received from: Efthimios Bothos <mpthimios@hybridstat.gr>]

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            mev Manuel Escriche added a comment -

            Hi Thimios,

            The issue has been assigned to Trento Node for them to check it out and fixing.

            Kind regards,
            Manuel

            Show
            mev Manuel Escriche added a comment - Hi Thimios, The issue has been assigned to Trento Node for them to check it out and fixing. Kind regards, Manuel
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,
            By default for the VMs we grant an initial set of ports opened as following:
            TCP UDP Protocol
            ICMP Ping
            22 SSH
            53 53 dns
            80 HTTP
            443 HTTPS
            861
            1026-1028
            4823
            8080 HTTP / Openstack API
            5000-5005 5000-5005 Keystone - General Purp.
            6000-6005 6000-6005 General Purposes
            16622 SSH - secondary port

            As you can see there are some available segment ports where you can try to activate services.
            If you would try to move your services in any of 6000-6005 it could be an option immediately available.
            Otherwise if you must use any ports outside these segments let us know in order to modify FW rules.

            BR
            TrentoNodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, By default for the VMs we grant an initial set of ports opened as following: TCP UDP Protocol ICMP Ping 22 SSH 53 53 dns 80 HTTP 443 HTTPS 861 1026-1028 4823 8080 HTTP / Openstack API 5000-5005 5000-5005 Keystone - General Purp. 6000-6005 6000-6005 General Purposes 16622 SSH - secondary port As you can see there are some available segment ports where you can try to activate services. If you would try to move your services in any of 6000-6005 it could be an option immediately available. Otherwise if you must use any ports outside these segments let us know in order to modify FW rules. BR TrentoNodeTeam
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            We forwarded also an email to the user with the suggested solution.

            BR
            Trento NodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, We forwarded also an email to the user with the suggested solution. BR Trento NodeTeam
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            In the floatingIP assigned to the user we opened the port 27017 mongo db.

            Details by mail.

            BR
            TrentoNodeteam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, In the floatingIP assigned to the user we opened the port 27017 mongo db. Details by mail. BR TrentoNodeteam
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Hi all,

            all issues have been solved, attached the screenshot.

            BR
            Trento Node team

            Show
            TrentoNodeTeam Trento Node Team added a comment - Hi all, all issues have been solved, attached the screenshot. BR Trento Node team

              People

              • Assignee:
                TrentoNodeTeam Trento Node Team
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: