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  1. Help-Desk
  2. HELP-3712

FIWARE.Request.Lab.Trento.public IP was not granted within community account.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          We have recently been upgraded to Community Account. However we have not been granted a public IP within the quota. Therefore we are not able to access our instances.

          Organization ID: 00000000000000000000000000009125 (BT Skyrise)
          Accelerator: Frontier Cities
          Project: Dynamic Parking Information

          User account: Marcin Budny (marcin.budny@btskyrise.com)

          —
          Marcin Budny
          R&D Lead
          BT Skyrise Sp. z o.o.

          Skype: mar.budny
          www.btskyrise.com<http://www.btskyrise.com/>

          Cloud solutions for real
          [LinkedIn]<http://www.linkedin.com/company/3191955>

          [Facebook]<https://www.facebook.com/btskyrise>

          [Twitter]<https://twitter.com/btskyrise>

          VAT ID: 954-274-19-96 | Company Registration Number: 243196124 | NCR: 0000452810
          ul. Dąbrówki 16, 40-081 Katowice | Registered at VIII Commercial
          Department of Katowice District Court West | Initial capital 50 000 zł

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Marcin Budny <marcin.budny@btskyrise.com>]

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            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		3d 22h 47m 1 Trento Node Team 03/Aug/15 10:31 AM
            In Progress In Progress Answered Answered
            		43m 21s 1 Trento Node Team 03/Aug/15 11:14 AM
            Answered Answered Closed Closed
            		3d 2h 44m 1 Trento Node Team 06/Aug/15 1:59 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.public IP was not granted within community account. FIWARE.Request.Lab.Trento.public IP was not granted within community account.
            mev Manuel Escriche made changes -
            HD-Node Trento [ 10923 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] public IP was not granted within community account FIWARE.Request.Lab.public IP was not granted within community account.
            mev Manuel Escriche made changes -
            Sender Email marcin.budny@btskyrise.com
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Dear Marcin, dear all,

            in order to get a Public IP in Trento node you have to send us the ID of the responsible of the project.

            Regards
            TrentoNodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Dear Marcin, dear all, in order to get a Public IP in Trento node you have to send us the ID of the responsible of the project. Regards TrentoNodeTeam
            fw.ext.user FW External User made changes -
            Attachment image001.png [ 17609 ]
            Attachment image002.png [ 17610 ]
            Attachment image003.png [ 17611 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,

            Up to now I didn’t receive any information and the public IP was not yet granted. Please resolve this issue as it blocks our work.

            —
            Marcin Budny
            R&D Lead

            From: Gergő, Gombos gombos.gergo@wigner.mta.hu
            Sent: Thursday, July 30, 2015 12:33 PM
            To: Marcin Budny <marcin.budny@btskyrise.com>; fiware-lab-help@lists.fi-ware.org
            Subject: Re: [Fiware-lab-help] public IP was not granted within community account

            Hello,

            Thank you, I forwarded the issue to Trento Support. They will check, and write to you soon.

            Gergő
            2015.07.30. 12:21 keltezéssel, Marcin Budny írta:
            Hello,

            We use Trento region

            —
            Marcin Budny
            R&D Lead

            From: Gergő, Gombos gombos.gergo@wigner.mta.hu
            Sent: Thursday, July 30, 2015 11:51 AM
            To: Marcin Budny <marcin.budny@btskyrise.com><marcin.budny@btskyrise.com>; fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            Subject: Re: [Fiware-lab-help] public IP was not granted within community account

            Dear Marcin,

            can you send me, which region do you use? After that I will forward your issue to the node.

            Best Regards,
            Gergő
            2015.07.30. 11:43 keltezéssel, Marcin Budny írta:
            Hello,

            We have recently been upgraded to Community Account. However we have not been granted a public IP within the quota. Therefore we are not able to access our instances.

            Organization ID: 00000000000000000000000000009125 (BT Skyrise)
            Accelerator: Frontier Cities
            Project: Dynamic Parking Information

            User account: Marcin Budny (marcin.budny@btskyrise.com<marcin.budny@btskyrise.com>)

            —
            Marcin Budny
            R&D Lead
            BT Skyrise Sp. z o.o.

            Skype: mar.budny
            www.btskyrise.com<http://www.btskyrise.com>

            Cloud solutions for real
            [LinkedIn]<http://www.linkedin.com/company/3191955>

            [Facebook]<https://www.facebook.com/btskyrise>

            [Twitter]<https://twitter.com/btskyrise>

            VAT ID: 954-274-19-96 | Company Registration Number: 243196124 | NCR: 0000452810
            ul. Dąbrówki 16, 40-081 Katowice | Registered at VIII Commercial
            Department of Katowice District Court West | Initial capital 50 000 zł

            Show
            fw.ext.user FW External User added a comment - Hello, Up to now I didn’t receive any information and the public IP was not yet granted. Please resolve this issue as it blocks our work. — Marcin Budny R&D Lead From: Gergő, Gombos gombos.gergo@wigner.mta.hu Sent: Thursday, July 30, 2015 12:33 PM To: Marcin Budny <marcin.budny@btskyrise.com>; fiware-lab-help@lists.fi-ware.org Subject: Re: [Fiware-lab-help] public IP was not granted within community account Hello, Thank you, I forwarded the issue to Trento Support. They will check, and write to you soon. Gergő 2015.07.30. 12:21 keltezéssel, Marcin Budny írta: Hello, We use Trento region — Marcin Budny R&D Lead From: Gergő, Gombos gombos.gergo@wigner.mta.hu Sent: Thursday, July 30, 2015 11:51 AM To: Marcin Budny <marcin.budny@btskyrise.com>< marcin.budny@btskyrise.com >; fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: Re: [Fiware-lab-help] public IP was not granted within community account Dear Marcin, can you send me, which region do you use? After that I will forward your issue to the node. Best Regards, Gergő 2015.07.30. 11:43 keltezéssel, Marcin Budny írta: Hello, We have recently been upgraded to Community Account. However we have not been granted a public IP within the quota. Therefore we are not able to access our instances. Organization ID: 00000000000000000000000000009125 (BT Skyrise) Accelerator: Frontier Cities Project: Dynamic Parking Information User account: Marcin Budny (marcin.budny@btskyrise.com< marcin.budny@btskyrise.com >) — Marcin Budny R&D Lead BT Skyrise Sp. z o.o. Skype: mar.budny www.btskyrise.com< http://www.btskyrise.com > Cloud solutions for real [LinkedIn] < http://www.linkedin.com/company/3191955 > [Facebook] < https://www.facebook.com/btskyrise > [Twitter] < https://twitter.com/btskyrise > VAT ID: 954-274-19-96 | Company Registration Number: 243196124 | NCR: 0000452810 ul. Dąbrówki 16, 40-081 Katowice | Registered at VIII Commercial Department of Katowice District Court West | Initial capital 50 000 zł
            TrentoNodeTeam Trento Node Team made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            TrentoNodeTeam Trento Node Team made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            TrentoNodeTeam Trento Node Team made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            alfopietro Pietropaolo Alfonso made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            Hide
            Permalink
            TrentoNodeTeam Trento Node Team added a comment -

            Dear Marcin,

            in order to get a Public IP in Trento node you have to send us the ID of the responsible of the project.

            Regards

            TrentoNodeTeam

            Show
            TrentoNodeTeam Trento Node Team added a comment - Dear Marcin, in order to get a Public IP in Trento node you have to send us the ID of the responsible of the project. Regards TrentoNodeTeam
            fw.ext.user FW External User made changes -
            Attachment image.png [ 17465 ]
            Attachment image.png [ 17466 ]
            Attachment image.png [ 17467 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,

            Thank you, I forwarded the issue to Trento Support. They will check, and
            write to you soon.

            Gergő

            –
            Gergő Gombos

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Hello, Thank you, I forwarded the issue to Trento Support. They will check, and write to you soon. Gergő – Gergő Gombos _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            WIGNER Budapest Node Helpdesk made changes -
            Assignee Trento Node Team [ trentonodeteam ]
            fw.ext.user FW External User made changes -
            Attachment image003.png [ 17463 ]
            Attachment image001.png [ 17461 ]
            Attachment image002.png [ 17462 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,

            We use Trento region

            —
            Marcin Budny
            R&D Lead

            From: Gergő, Gombos gombos.gergo@wigner.mta.hu
            Sent: Thursday, July 30, 2015 11:51 AM
            To: Marcin Budny <marcin.budny@btskyrise.com>; fiware-lab-help@lists.fi-ware.org
            Subject: Re: [Fiware-lab-help] public IP was not granted within community account

            Dear Marcin,

            can you send me, which region do you use? After that I will forward your issue to the node.

            Best Regards,
            Gergő
            2015.07.30. 11:43 keltezéssel, Marcin Budny írta:
            Hello,

            We have recently been upgraded to Community Account. However we have not been granted a public IP within the quota. Therefore we are not able to access our instances.

            Organization ID: 00000000000000000000000000009125 (BT Skyrise)
            Accelerator: Frontier Cities
            Project: Dynamic Parking Information

            User account: Marcin Budny (marcin.budny@btskyrise.com<marcin.budny@btskyrise.com>)

            —
            Marcin Budny
            R&D Lead
            BT Skyrise Sp. z o.o.

            Skype: mar.budny
            www.btskyrise.com<http://www.btskyrise.com>

            Cloud solutions for real
            [LinkedIn]<http://www.linkedin.com/company/3191955>

            [Facebook]<https://www.facebook.com/btskyrise>

            [Twitter]<https://twitter.com/btskyrise>

            VAT ID: 954-274-19-96 | Company Registration Number: 243196124 | NCR: 0000452810
            ul. Dąbrówki 16, 40-081 Katowice | Registered at VIII Commercial
            Department of Katowice District Court West | Initial capital 50 000 zł

            Show
            fw.ext.user FW External User added a comment - Hello, We use Trento region — Marcin Budny R&D Lead From: Gergő, Gombos gombos.gergo@wigner.mta.hu Sent: Thursday, July 30, 2015 11:51 AM To: Marcin Budny <marcin.budny@btskyrise.com>; fiware-lab-help@lists.fi-ware.org Subject: Re: [Fiware-lab-help] public IP was not granted within community account Dear Marcin, can you send me, which region do you use? After that I will forward your issue to the node. Best Regards, Gergő 2015.07.30. 11:43 keltezéssel, Marcin Budny írta: Hello, We have recently been upgraded to Community Account. However we have not been granted a public IP within the quota. Therefore we are not able to access our instances. Organization ID: 00000000000000000000000000009125 (BT Skyrise) Accelerator: Frontier Cities Project: Dynamic Parking Information User account: Marcin Budny (marcin.budny@btskyrise.com< marcin.budny@btskyrise.com >) — Marcin Budny R&D Lead BT Skyrise Sp. z o.o. Skype: mar.budny www.btskyrise.com< http://www.btskyrise.com > Cloud solutions for real [LinkedIn] < http://www.linkedin.com/company/3191955 > [Facebook] < https://www.facebook.com/btskyrise > [Twitter] < https://twitter.com/btskyrise > VAT ID: 954-274-19-96 | Company Registration Number: 243196124 | NCR: 0000452810 ul. Dąbrówki 16, 40-081 Katowice | Registered at VIII Commercial Department of Katowice District Court West | Initial capital 50 000 zł
            fw.ext.user FW External User made changes -
            Field Original Value New Value
            Attachment image.png [ 17456 ]
            Attachment image.png [ 17457 ]
            Attachment image.png [ 17458 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Dear Marcin,

            can you send me, which region do you use? After that I will forward your
            issue to the node.

            Best Regards,
            Gergő

            –
            Gergő Gombos

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear Marcin, can you send me, which region do you use? After that I will forward your issue to the node. Best Regards, Gergő – Gergő Gombos _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                TrentoNodeTeam Trento Node Team
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: