Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Buen día, el motivo de este correo es para solicitar su ayuda con lo siguiente:
Actualmente nos encontramos trabajando con una instancia en Spain2 pero debido a que se nos autorizo el acceso a Trento al actualizar nuestra cuenta como Community User es necesario mover la instancia actual a la región Trento puesto que ya se ha trabajado el proyecto en esa instancia y no sería conveniente configurarla en Trento desde cero. Por este motivo pedimos su ayuda, ya sea que nos apoyen realizando el proceso o nos asesoren sobre como podemos realizarlo e inclusive si es posible o no mover la instancia entre regiones.
La cuenta community es ceo@emiti.co y a su vez se tienen dos cuentas asociadas que son prog@emiti.co y mario@bambusoft.com, el servidor esta actualmente utilizando la IP 130.206.116.119. De antemano muchas gracias por tomarse el tiempo de leer este correo y saludos.
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Good day, the reason for this email is to ask for your help with the following:
We are currently working with an instance in Spain2 región but because we authorize access to Trento Región to upgrade our account as Community User is necessary to move the current instance to the Trento region as already worked the project in that instance and not it would be desirable to configure in Trento from scratch. Therefore we ask for your help, whether your support us making process or advise us on how we can do it and even if it is possible or not to move the instance between regions.
The account is ceo@emiti.co community and in turn have two accounts that are associated prog@emiti.co and mario@bambusoft.com, the server is currently using the IP 130 206 116 119. In advance thank you very much for taking the time to read this email and greetings.
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Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Prog Emiti <prog@emiti.co>]
Activity
I have also sent you an email.
Buen día, me parece una buena solución lo que me comentas ¿Podrías ayudarnos a cambiar los recursos que se otorgaron en Trento a la region Spain2?
Muchas gracias.
Good morning, it seems to me a good solution that you comment me. Could you help us change the resources that were granted in Trento region to Spain2 region?
Thank you very much.
Hi
Right now you have access to both Spain2 and Trento. I hope it helps.
Regards,
Henar
User: Juan Manuel Romero
E-mail: ceo@emiti.co
Cloud project ID: 00000000000000000000000000002001
Current account type: community
Authorized regions: Trento, Spain2
Started at: 2015-06-10
Duration: 270 days
Expires at: 2016-03-06
Dear user,
there isn't an automatic way to transfer your resources. It could be done by hand.
Does it easier for you to change your community account region from Trento to Spain ?