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  1. Help-Desk
  2. HELP-3427

FIWARE.Request.Tech.Security.IDM-KeyRock.CommonCloudOrganization

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Blocker
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hi,

          since i had no response for almost 10 days now, i forward this email to
          your communication channel for getting back answer on the specific issues
          we face concerning fiware lab.

          BRs,
          Dimitris Karantonis
          BeeZon Smart Software IoT Solution

          ---------- Forwarded message ----------
          From: Dimitris Karantonis <dkarantonis@gmail.com>
          Date: Tue, Jun 16, 2015 at 12:25 AM
          Subject: Fiware lab - issue with multiple members accessing common cloud
          organization
          To: tech@fractals-fp7.com, John Sokianos <ysokianos@gmail.com>, zahos pap <
          zacpapac04@gmail.com>, super mario <mariosprotos@gmail.com>, Carmen Perea <
          carmen.perea@atos.net>, communityaccount@fiware.org

          Hi,

          i am Dimitris Karantonis, member of the BeeZon Smart Software IoT Solution,
          qualified for the fractals accelerator (BeeZon : Real Time Continuous
          Apiary Monitoring System).

          I have created an account on fiware lab named "dkarantonis". Then, i
          requested an account upgrade and after some days, my account finally
          upgraded to "community".
          I then created an organization (via fiware lab) named "BeeZon Smart
          Software IoT Solution Cloud" and added / authorized as members / owners the
          other 3 members of the development team (fiware account names are
          "ysokianos", "zacpapac04","mariosprotos"). So far all good. When i switch
          to "BeeZon Smart Software IoT Solution Cloud" session from the top right
          corner menu, i am able to access the cloud menu as expected. I have also
          added a vm instance named "BeeZon-iot-orion-instance".

          I have 2 really important questions though, that block our development team
          to co-operate and share the created instance.

          1) The rest of the team members need to upgrade their account in order to
          access the cloud menu. Why is this? Shouldn't they use the Beezon cloud
          created via my account, since i authorized them to use it?
          2) The one of the team members (named "zacpapac04") has already upgraded
          his account and is able to access the cloud menu. When he switches to the
          "BeeZon Smart Software IoT Solution Cloud" session and navigate to the
          cloud menu, he is not able to see "BeeZon-iot-orion-instance" as expected,
          rather he sees his own cloud instance "zacpapac04 cloud" (created from iw
          own account)... Seems like, no matter what session you switch to (via top
          right corner), when navigating to the cloud menu, you only have access to
          the organization created by your own fiware account.

          Could you please advice on how to proceed?
          Our goal is to create on cloud to be used from all team members.
          Is there something we are missing or setting up incorrectly?

          BRs,
          Dimitris Karantonis
          BeeZon Smart Software IoT Solution

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Dimitris Karantonis <dkarantonis@gmail.com>]

            Activity

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            14 older comments
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            fw.ext.user FW External User added a comment -

            thanks,

            i will check and let you know...

            BRS,
            Dimitris K.

            Show
            fw.ext.user FW External User added a comment - thanks, i will check and let you know... BRS, Dimitris K.
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi Alvaro,

            this issue has been fixed. The solution - beside your actions - was to
            switch to the organization session and then define the users as members of
            the organization in 2 forms (both Manage and Authorize).

            thanks a lot for your support,

            BRs,
            Dimitris K.

            On Thu, Jul 9, 2015 at 3:03 PM, Dimitris Karantonis <dkarantonis@gmail.com>

            Show
            fw.ext.user FW External User added a comment - Hi Alvaro, this issue has been fixed. The solution - beside your actions - was to switch to the organization session and then define the users as members of the organization in 2 forms (both Manage and Authorize). thanks a lot for your support, BRs, Dimitris K. On Thu, Jul 9, 2015 at 3:03 PM, Dimitris Karantonis <dkarantonis@gmail.com>
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi Alvaro,

            just one additional request.
            Could you provide some additional external IPs on my fiware lab account in
            order to be used via 'BeeZon Cloud' organization (PiraeusN)?

            BRs,
            Dimitris

            On Fri, Jul 10, 2015 at 1:17 PM, Dimitris Karantonis <dkarantonis@gmail.com>

            Show
            fw.ext.user FW External User added a comment - Hi Alvaro, just one additional request. Could you provide some additional external IPs on my fiware lab account in order to be used via 'BeeZon Cloud' organization (PiraeusN)? BRs, Dimitris On Fri, Jul 10, 2015 at 1:17 PM, Dimitris Karantonis <dkarantonis@gmail.com>
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi,

            sorry but I cannot manage your request. You have to contact PiraeusN support team to request so.

            BR
            –
            Álvaro

            Show
            fw.ext.user FW External User added a comment - Hi, sorry but I cannot manage your request. You have to contact PiraeusN support team to request so. BR – Álvaro
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi Alfonso,

            yes, no problem.

            thanks a lot

            Show
            fw.ext.user FW External User added a comment - Hi Alfonso, yes, no problem. thanks a lot

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: