Hi Alfonso,

yes, no problem.

thanks a lot

Hi,

sorry but I cannot manage your request. You have to contact PiraeusN support team to request so.

BR
–
Álvaro

Hi Alvaro,

just one additional request.
Could you provide some additional external IPs on my fiware lab account in
order to be used via 'BeeZon Cloud' organization (PiraeusN)?

BRs,
Dimitris

On Fri, Jul 10, 2015 at 1:17 PM, Dimitris Karantonis <dkarantonis@gmail.com>

Hi Alvaro,

this issue has been fixed. The solution - beside your actions - was to
switch to the organization session and then define the users as members of
the organization in 2 forms (both Manage and Authorize).

thanks a lot for your support,

BRs,
Dimitris K.

On Thu, Jul 9, 2015 at 3:03 PM, Dimitris Karantonis <dkarantonis@gmail.com>

thanks,

i will check and let you know...

BRS,
Dimitris K.

Done,

now you can use
Beezon cloud

in the cloud and authorise other users inside.

BR
–
Álvaro

Hi i guess you mean this:
https://account.lab.fiware.org/idm/organizations/
6c278132cce346578f095dd75ed0249e/edit/

BRs,
Dimitris K.

The new one. If you go to the org details in the web interface you will find the id in the URL

BR
–
Álvaro

Hi Alvaro,

do you need the initial (deleted) organization id, or the newly created
('BeeZon Cloud') organization id. How could i fetch this information.

thanks,
Dimitris Karantonis
BeeZon Smart Software IoT Solution

Hi,

you said “ I deleted it and created one with the company name in order to be used by the company. “. I need the id of that organization. In order to provide you the correct grants.

BR
–
Álvaro

Hi Alvaro,

the cloud organization is 'BeeZon Cloud'. The region is Greece, 'PiraeusN'.
The accelarator is Fractals. The company is 'BeeZon Smart Software IoT
Solution'. The project is 'BeeZon: Real Time Continuous Apiary Monitoring
System'.

If you need any further information, please let me know.

BRs,
Dimitris Karantonis
BeeZon Smart Software IoT Solution

As we explained in several notifications sent to the FIWARE Lab users, only the default cloud organization of each account can be used for deploying cloud resources. So please, be careful with that organization.

Can you send me the organization id you are using?

And… in which region your community account has been approved?

Thanks
–
Álvaro

I think yes. I deleted it and created one with the company name in order to
be used by the company.

Does this causes the issue mentioned in the ticket?
If yes, could my default cloud organization be recreated?

BRs,
Dimitris Karantonis
BeeZon Smart Software IoT Solution

Hi,

every user has a cloud organization created by default. For your user I see:

"name": "dkarantonis@gmail.com”
"cloud_project_id": “cc5c1222c2d3421fb3318f62bf3c02e4"

But I also see that that organization doesn’t exist. Have you deleted it?

BR
–
Álvaro

Hi again,

actually i am a bit confused. What is the default organization?

First thing first.
After your latest comments, i deleted the 'BeeZon...' cloud organization i
have created (with all resources) from the Account Portal. Then, i
navigated to the Cloud Portal, but i could not access it. The message
"Currently you are not authorized to use Cloud resources in any project..."
appeared. So, it seems like an organization has to be created in order to
use the Cloud Portal. Correct?
In any case, what is the default cloud organization you mention?

Moreover, i created again another organization with my account, but the
Cloud Portal is still inaccessible.
Please, note that my account is a community account.

BRs,
Dimitris Karantonis
BeeZon Smart Software IoT Solution

On Tue, Jun 30, 2015 at 4:14 PM, Dimitris Karantonis <dkarantonis@gmail.com>

Ok Alvaro, thanks.

i will try and let you know asap.

Dimitris Karantonis
BeeZon Smart Software IoT Solution

Hi,

an organization you create in the Account Portal cannot be used in the Cloud Portal. Only the default cloud organization of a Community or Trial user can be used. So your mistake is

You have to use your default cloud organization.

BR
–
Álvaro

Hi Alvaro,

indeed all 4 members of our team have performed the steps independently. Is
still does not work.

To put it simple words, the issue we face is:

• user_1 creates organization_1
• user_1 authorizes user_2 as member of organization_1
• user_2 logins and switches session to organization_1
• user_2 navigates to the cloud menu but is not able to access
  organization_1 cloud. He is able to access only his own organization cloud.
  He should be able to access organization_1 cloud since he has been
  authorized. This is the problem

This way, each user has to create his own organization and cloud / vm
instances. We would like to be able to set only one organization / cloud,
create needed vm instances there to test enablers and all the other users
to be able to share and use it.

BRs,
Dimitris Karantonis
BeeZon Smart Software IoT Solution

Hi Dimitris,

if you have performed all the steps, it should work. Please, check it and let me know.

BR
–
Álvaro

hi again

i have upgrade to community account and have followed exactly your
instructions. The problem is that the users i have authorized to use
organization cloud, are not able to access it, neither to access vm
instances inside specific organization cloud when navigating to their cloud
portal.
When navigating to their cloud portal, they can only access their own cloud
resources.
Any comment on this?

thanks!
Dimitris Karantonis
BeeZon Smart Software IoT Solution

On Thu, Jun 25, 2015 at 3:48 PM, Help-Desk <jira-help-desk@fi-ware.org>