Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Dear FI-Lab Assistant
I cannot deploy an instance of IoT Discovery from image following the steps
given in IoT Discovery catalog .
How can I change the project organization ID in my Cloud section of FI-Lab
Account?
Waiting for your kind response
Best Regards,
Shima fahima
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[Created via e-mail received from: shima <shima@foneclay.com>]
Activity
Dear Tarek
My question is not related to the account.
Before I refer to you my problem I have Tested with the marco@foneclay.com.
My question is :
I cannot switch to the authorized project in cloud section in order to deploy an IoT Discovery Instance!( login with his account and having his access to the authorized project).
In attach you can find the same screenshot that I have sent before related to my problem.
The ID given in the bottom is the Email ID Of" marco@foneclay.com" is ID 00000000000000000000000000011093.
Our authorized project ID is 00000000000000000000000000011094.
how can we switch to our project ID and how can we deploy an instance?
Regard
Shima
Dear Shima,
I wish I can help, but this is a matter for the LAB, NODE or SECURITY team. I am also experiencing problems instantiating images at some of the locations.
I am not responsible for the cloud platform. I am responsible for the IoT Discovery GE itself and its functionality, and that the image works correctly.....after deployment.
Are you in contact with an accelerator coach? They should point you to the right person.
@ Trento node team: any advice here?
Best regards,
Tarek
Hi,
The issue is related to the organisation and how to move within the same.
It is not a Node issue , so i think maybe the cloud portal team can help in this.
By the way, if you still need the Shima's account to be upgraded as community account in Trento,
please forward us a request.
BR
Genci
Trento Node team
Hi Henar,
We have contacted Trento Node and they believe this is a cloud portal issue. The issue relates to a problem about Project IDs.
Please can you assign this issue to the person who handles the cloud portal access.
Best regards,
Tarek
Dear Shima,
in order to solve your problem, we need to know:
I ask for a last clarification: is the request to change the project organization ID relative to the IoT Ge issue? Or is that a further need?
Best regards
Marco
Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org
Per conto di shima
Inviato: mercoledì 17 giugno 2015 16:35
A: fiware-lab-help@lists.fi-ware.org
Cc: 'Marco Carosi'; 'Alessandro Salimbeni'
Oggetto: [Fiware-lab-help] FI-Lab Assistance
Dear FI-Lab Assistant
I cannot deploy an instance of IoT Discovery from image following the steps given in IoT Discovery catalog .
How can I change the project organization ID in my Cloud section of FI-Lab Account?
Waiting for your kind response
Best Regards,
Shima fahima