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  1. Help-Desk
  2. HELP-3363

FIWARE.Request.Lab.Spain.Unable to connect to FILAB through SSH.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Dear FILab team,

          A previously had success setting up a FILab node and access it through
          SSH. But the last couple of weeks I have been unable to get access to
          it - not even a response when pinging it.

          Everything looks fine in the Cloud Portal, and I can even connect
          using VM display (but not login, because root does not have a
          password). The associated public IP is: 130.206.118.214 (local: 192.168.204.38).

          I have terminated the instance and tried to launch a new instance
          (with e.g. the Ubuntu image), but without any luck.

          Can you give me some hint to what I might be doing wrong? Thanks,
          Erik
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Erik Andreassen <ea@3d-opt.dk>]

            Activity

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            marcocipriani Marco Cipriani added a comment -

            Dear Erik,
            I'm sorry for the inconvenience.
            In order to solve your problem, we need to know your project ID: you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).
            Meanwhile, I'm going to forward your request to the Spain support team.

            Best regards
            Marco

            ----Messaggio originale----
            Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Erik Andreassen
            Inviato: mercoledì 17 giugno 2015 12:54
            A: fiware-lab-help@lists.fi-ware.org
            Oggetto: [Fiware-lab-help] Unable to connect to FILAB through SSH

            Dear FILab team,

            A previously had success setting up a FILab node and access it through SSH. But the last couple of weeks I have been unable to get access to it - not even a response when pinging it.

            Everything looks fine in the Cloud Portal, and I can even connect using VM display (but not login, because root does not have a password). The associated public IP is: 130.206.118.214 (local: 192.168.204.38).

            I have terminated the instance and tried to launch a new instance (with e.g. the Ubuntu image), but without any luck.

            Can you give me some hint to what I might be doing wrong? Thanks, Erik

            Show
            marcocipriani Marco Cipriani added a comment - Dear Erik, I'm sorry for the inconvenience. In order to solve your problem, we need to know your project ID: you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Meanwhile, I'm going to forward your request to the Spain support team. Best regards Marco ---- Messaggio originale ---- Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Erik Andreassen Inviato: mercoledì 17 giugno 2015 12:54 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Unable to connect to FILAB through SSH Dear FILab team, A previously had success setting up a FILab node and access it through SSH. But the last couple of weeks I have been unable to get access to it - not even a response when pinging it. Everything looks fine in the Cloud Portal, and I can even connect using VM display (but not login, because root does not have a password). The associated public IP is: 130.206.118.214 (local: 192.168.204.38). I have terminated the instance and tried to launch a new instance (with e.g. the Ubuntu image), but without any luck. Can you give me some hint to what I might be doing wrong? Thanks, Erik
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            fw.ext.user FW External User added a comment -

            Thanks for the quick reply, Marco.

            The project name/id:
            Meshify (ID c0a64f508092450295eb945b92e17170)

            Thanks,
            Erik

            On Wed, Jun 17, 2015 at 1:47 PM, Cipriani Marco
            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Thanks for the quick reply, Marco. The project name/id: Meshify (ID c0a64f508092450295eb945b92e17170) Thanks, Erik On Wed, Jun 17, 2015 at 1:47 PM, Cipriani Marco _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
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            fw.ext.user FW External User added a comment -

            Thanks, do you know what the issue was? Because now I have problems
            terminating/launching instances in FILab.

            Thanks again for the quick reply,
            Erik

            On Thu, Jun 18, 2015 at 10:00 AM, Help-Desk <jira-help-desk@fi-ware.org>

            Show
            fw.ext.user FW External User added a comment - Thanks, do you know what the issue was? Because now I have problems terminating/launching instances in FILab. Thanks again for the quick reply, Erik On Thu, Jun 18, 2015 at 10:00 AM, Help-Desk <jira-help-desk@fi-ware.org>
            Hide
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            fw.ext.user FW External User added a comment -

            Hi again,

            I have now created a new instance and associated the IP again, but the
            problem still remains - I cannot access the node using ssh.

            Can you please help me?

            Thanks,
            Erik

            On Thu, Jun 18, 2015 at 10:00 AM, Help-Desk <jira-help-desk@fi-ware.org>

            Show
            fw.ext.user FW External User added a comment - Hi again, I have now created a new instance and associated the IP again, but the problem still remains - I cannot access the node using ssh. Can you please help me? Thanks, Erik On Thu, Jun 18, 2015 at 10:00 AM, Help-Desk <jira-help-desk@fi-ware.org>

              People

              • Assignee:
                jesus.movilla Jesus Movilla (Inactive)
                Reporter:
                fw.ext.user FW External User
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: